NorthstarMLS Business as Usual
NorthstarMLS is monitoring the situation with the COVID-19 pandemic, as you no doubt all are for your businesses and clients. During this uncertain time, we want you to know that you can depend on NorthstarMLS business as usual.
We are equipped to provide our usual 24/7 availability for all our MLS systems that you depend upon to do business. Help Desk and Rules/Reg support hours remain 8:00 to 5:00 M-F, with on-call support available off-hours for any MLS access issues.
There are no doubt changes to how you are all doing business. Showings availability is no longer required on listings in Active status as long as disclosed in Public Remarks. While there are no immediate further updates to our MLS rules, our rules staff (same as always) will work with you on any issues where there are extenuating circumstances to agree upon a reasonable solution.
We are also very mindful of our responsibility to our staff’s health and safety, and also those with whom we come into contact. We are taking advantage of technology to allow our staff to continue to perform their duties both from our office and from home as needed.
Our leadership will continue to monitor the situation and notify you of any changes. We hope you all stay safe and healthy. Thank you for your support.
John Mosey, President & CEO