Tip of the Week for 9/16

Tip of the Week – Matrix 360 Video Library

Matrix 360, the latest version of NorthstarMLS Matrix from our vendor CoreLogic was released earlier this summer. Hopefully you've been enjoying all the new time-saving enhancements. If you missed any of our Matrix 360 Quick Video Tips, be sure to check them out and see how they can improve your workflow on the MLS.  

Each video is under two minutes, give them a view!

Watch for more Matrix enhancements coming later this fall!

Submit Your Own Tip! Do you have a question that you would like to see featured a Tip of the Week? Or maybe you have your own tip you would like to share with other NorthstarMLS users. Send your question or idea to tips@northstarmls.com. We will use one submission each month and the winner will receive a $30 Caribou Coffee gift card!

Tips On Demand Want to check out older Tip of the Week topics? Click here to view an archive of previous Tip of the Week entries.

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Single-Day Passes Available for Unite Convention

Want to attend the 2019 REALTORS Unite state convention but can’t get away for two days? Buy a single-day pass and join in on the CE, networking and fun as your schedule allows.

Book your single-day pass for $125 at www.mnunite.com. Check the schedule HERE to see education offerings each day.

The REALTORS® Unite Convention will be held on Sept. 25 & Sept. 26, 2019 at Mystic Lake Center. NorthstarMLS is sponsoring the event again this year and will be at the expo from 11:30AM-1PM on Sept. 26. Stop by our table with your questions or just to say hello! 

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Showings Etiquette

With Fall season here, showings are on the rise and so are complaints about rules violations (such as entering a listing without an appointment) and serious etiquette violations (such as failing to lock the door when you and your client leave). We thought it a good time for a reminder for all of us about the importance of following showing rules and etiquette.

While this is not an official or complete list, our infographic illustrates some common showing etiquette behaviors that you can share with your office or team members. 

Etiquette Quick Tips: 

  • Be on time
  • If the showing gets canceled or postponed, let the listing office know immediately so the seller can be contacted
  • View the home together with your potential buyer — avoid letting them roam the home by themselves
  • Never allow buyers to enter a property unaccompanied
  • Leave your business card in the house after the showing as a courtesy to the seller
  • Make sure you’ve confirmed the showing so you or your clients are not waiting or turned away
  • Use your own lockbox or e-key to open the property for a showing
  • Take your shoes off before you start the showing — a good sign of respect to the current homeowner
  • Honor the listing agent’s relationship with the seller and encourage the seller to direct all questions to his or her agent
  • Have a listing sheet ready with all the info of the property for buyers to easily refer back to
  • Respect you client by limiting your use of cell phones or computers to the business a hand
  • Don’t allow anyone to eat, drink, smoke, dispose of trash or bring pets into the property
  • Double check that all doors & windows are locked before you leave the property
  • Report any problems with the property to the Listing Agent

The video below offers showing etiquette tips that we’ve received from agents, along with some plain common sense, to help ensure a pleasant house hunting experience. Give it a view if you have two minutes – you might get a chuckle!

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Upcoming MyFloodStatus Webinars

Webinars on Monday, September 9 & 16 – Select a Date & Time Below

Flood zone errors and confusion can be common. Learn about low-cost Accurate Flood Zone Determinations and how they help Realtors eliminate risk of liability, reduce flood insurance premiums for homeowners, buyers and sellers, remove properties from High Risk Flood Zones, and increase buyer activity for "low risk" properties in High Risk Flood Zones. 

Join the experts at MyFloodStatus for a 30-minute webinar specially scheduled for NorthstarMLS subscribersClick here or on the graphic below to get signed up, and for dates and times.

After registering, you will receive a confirmation email containing information about joining the webinar. 

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September is REALTOR® Safety Month

September marks the National Association of REALTORS® annual REALTOR® Safety Month, dedicated to safety awareness while on the job for real estate professionals nationwide. According to the latest NAR Member Safety Report, 62% have personal safety protocols in place that they follow with every client. This is more likely among females (67%) than among males (55%). 

Take time this month to consider how safe—or unsafe—you are as a real estate professional during the course of a typical day. Knowledge, awareness and empowerment are important in remaining prepared and safe during this month and every month.

For more tips, plus articles, videos, archived webinars, and more visit REALTOR.org/Safety. The REALTOR® Safety Network from NAR makes it easy for members to alert colleagues of imminent safety threats they've encountered by submitting an incident report online.

Check out the short video below from NAR for some good safety tips!

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How to Post Your Listings to Facebook

As you may have noticed, the NorthstarMLS "Share My Listings Widget" is no longer able to post your listings to your Facebook business page because of recent changes made by Facebook. The Widget is an older program given to us years ago by another MLS and is no longer supported. It will continue to work for sharing your listings to other social media (such as Twitter). Until we can find an alternative, we have other ways available for you to share your listings on Facebook.

  1. Matrix has a "Share" button that you can click to retrieve a link to your listing to post on Facebook. Here is a link to a demo of these steps
    • Click the "My Matrix" tab and select "My Listings."
    • From the display drop-down, select "All Active and Coming Soon Listings."
    • Click the checkbox next to the listing you want to share.
    • Click the "Share" button. Copy the link from the pop-up window.
    • Paste the link into your Facebook business page.
  2. Homesnap mobile app: Tap the "Me" icon on the bottom right, then select "My Listings." Tap the listing you want to share, then select "Share This Listing." Select "Facebook" and follow the prompts.
  3. Homespotter mobile app: Select "My Listings" from the main menu. Tap to open the listing you want to share. Tap the Share icon on the bottom left of the screen. Select "Facebook" and follow the prompts.


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TransactionDesk Enhancements

TransactionDesk (Instanet Forms, Authentisign) has released a number of enhancements to improve the system and overall workflow. These updates are listed below: 

  • Ability to use multi-page previewer when accessing a document from Review Document notification
  • Improved performance behind the task widgets
  • Updated screen text for attaching a document or submitting a review to a checklist item
  • Ability for a Super User to rename a submitted or approved document
  • Added ability for a Super User to reset fully approved document from the Checklist tab and Broker Review – Change 'reset' to “Reset to Requested”
  • Updated the note icon to be a badge indicator instead of a paper sheet icon

Check out this document for a for more information, including screen shots of these enhancements.

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Accolades Continue for Broker Public Portal

Broker Public Portal with Homesnap, a NorthstarMLS core service and leading provider of technology solutions to the real estate industry, has announced that it is ranked No. 38 on the 38th annual 2019 Inc. 5000 List, the prestigious ranking of the nation’s fastest-growing (over 6,000%!) private companies.

Check out this important article about how Broker Public Portal with Homesnap continues to deliver a better alternative for consumers than third party advertising portals. Our own NorthstarMLS CEO John Mosey is quoted.

Broker Public Portal with Homesnap reaches over 200 markets across America and is now accessible to over one million real estate professionals, their clients and consumers.

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Making the Most of Your Next Direct Mail Campaign

As a real estate professional, you how important it is to keep your prospecting pipeline full and to have the right tools to create effective campaigns. We recently showed you how to print mailing labels for a campaign from a public records and listing search with Matrix 360

With RPR’s new mailing labels feature (one of the most frequently requested features), you now have another simple way to market a new listing, just sold properties, or to promote your brand. 

Watch the recorded webinar below for a walk through on how to use RPR to generate mailing labels to your targeted market.

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Combined History Tab in Matrix 360

With NorthstarMLS Matrix 360, you can view both the MLS and Public Records history of a listing — without having to open Realist separately! 

Our quick video below shows you how it works. Give it a view! 

NorthstarMLS Matrix 360 Videos On Demand Click here to view our other Matrix 360 videos, including how to search public recordsprinting mailing labels, enhanced printing features, the flood map tab and how to use the interactive parcel maps in Matrix 360.

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