Ask David: Who do I Call?
NorthstarMLS subscribers may have questions about the tools and services their MLS, local associations and other entities offer. The NorthstarMLS help desk is available to help answer questions and guide you to the right answer and resources, but knowing the best place to call can save time.
It can be confusing to know which entity needs to be contacted to provide the appropriate assistance. The list provided can be used as a guide and make sure questions are answered in the most effective and efficient way possible.
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NorthstarMLS
Help Desk
651-251-5456,
help@northstarmls.comRules & Regulations Department
651-251-3210
rules@northstarmls.com
Contact NorthstarMLS for:
Listing input questions (NorthstarMLS Add/Edit listing input tool)
Team/login as setup and creation (NorthstarMLS Roster tool)
Using MLS systems Matrix/Paragon/Flex
Integrated tools with MLS systems- ShowingTime, InfoSparks, TustFunds, TransactionDesk, MyFloodStatus, RPR, DPR, ListTrac, and RatePlug. (MLS staff may need to direct the subscriber directly to the vendor depending on the nature of the assistance required)
MLS forms questions
MLS Rules & Regulations
Notices/Fines issued for MLS compliance infractions
Log in access/credential issues
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Greater Alexandria Area Association of REALTORS®
320-762-2022
info@alexandriamnrealtors.comGreater Lakes Association of REALTORS®
218-828-4567
office@greaterlakesrealtors.comItasca County Board of REALTORS®
218-326-4533
icbr@paulbunyan.netLakes Country Association of REALTORS®
218-849-8792
lakescountryaor@arvig.netMinneapolis Area REALTORS®
952-933-9020
info@mplsrealtor.comNorthwest Minnesota Association of REALTORS®
218-751-2852
nwmnar@gmail.comSt. Cloud Area Association of REALTORS®
320-253-7149
info@stcloudrealtors.comSt. Paul Area Association of REALTORS®
651-776-6000
spaar@spaar.comSoutheast Minnesota REALTORS®
507-285-9833
info@semnrealtors.comWest Central Association of REALTORS®
620-235-6881
wcoffice@wcarmn.comWestern Wisconsin REALTORS® Association
715-381-4663
jean@wwra.org
Contact your Local Association for:
Updating contact information on membership record (legal name, address, email address)
Setting NorthstarMLS Add/Edit permission levels
e-Key/lockbox setup and verification
Continuing education classes and professional development
Billing questions (update method of payment, initiating payment of dues)
Disabled accounts
Networking opportunities
Public affairs
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Minnesota Realtors®
952-935-8313
info@mnrealtor.comWisconsin REALTORS® Association
608-241-2047
wra@wra.org
Contact Your State Association for:
Contract forms related questions
The Legal Hotline
Ethics complaints
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Minnesota Commerce Department
651-539-1500
licensing.commerce@state.mn.usWisconsin Department of Safety and Professional Services
608-266-2112
dsps@wisconsin.gov
Contact your State Commerce Department/Department of Safety and Professional Services for:
Real estate licensing requirements
Mortgage and real estate complaints
