New Appointment Types!

 ShowingTime Adds New Appointment Types
Now Available!
 

The wait is 
finally over–ShowingTime has added new Showing Appointment types. The new types include Walk-Through, Broker Price Opinion, Photography, and a variety of Inspection sub-types, including Radon Pick-up/Drop-Off. See the ShowingTime announcement for details.

Posted in Showings, ShowingTime Tagged with: , ,

Tip of the Week for 3/27

Tip of the Week: Homesnap’s Revamped News Feed

Homesnap recently released an important update to the Homesnap app: a complete overhaul of the News Feed (the bottom left tab in the app). The revamped News Feed can be used as a hot sheet. It provides market updates that are relevant to you and your transactions, the moment they happen, using the functionality of a social media feed so you can easily scroll through recent activity.

Your feed will display the properties your clients favorite in Homesnap and market changes (like status updates and price changes) that are relevant to your listings or a home you or a client favorited in the app. You can designate ZIP codes to monitor in the News Feed. The in-app feed is updated in real time, so you can check it regularly to get the latest scoop.

Gone are the days of clients alerting you to a new listing that matches their criteria. Your Homesnap News Feed will give you the upper hand.

The 2-minute video below will show you how to access and use the improved Homesnap News Feed:

Posted in Homesnap, Videos Tagged with: ,

Edit Listings on Your Phone

Edit Your NorthstarMLS Listings with the HomeSpotter App

With the HomeSpotter app (formerly known as the “NorthstarMLS app”), you can now make quick edits to your NorthstarMLS listings on the go, including: status, contingency, price, public remarks, agent remarks and expiration date. (Note: Whatever edit permissions your broker has assigned you in NorthstarMLS Add/Edit carry over into HomeSpotter.)

To edit, go to My Listings in the HomeSpotter app, bring up a listing and tap Edit Listing under the Integrations section of the Highlights tab. The video below walks you through how to edit listings in two minutes.

Posted in Homesnap, NorthstarMLS Matrix, NorthstarMLS Mobile App, Videos Tagged with:

Tip of the Week – ShowingTime FAQ Guide

ShowingTime has compiled a list of frequently asked questions from homeowners. Here are some general questions they have about ShowingTime products. Pass them along to your clients to help them use the ShowingTime app during the selling process.

1. The homeowner can only see their previous listing agent’s information in the app. How can they update their mobile app with the correct information?
The homeowner contact is connected to their listing id, which is a property of a listing agent. So if you seller has been working with a different agent and had the ShowingTime mobile app on their phone, it will continue showing the old information. Instruct the homeowner to uninstall the mobile app and enable access for your homeowner from their new listing. Learn more

2. A homeowner has the same listing for sale and for rent. How can they see all the activity in their account?
Each homeowner is connected to a unique listing id and can only see the activity on one listing at a time. However, as a listing agent, you can merge the listings for sale and for rent in your ShowingTime account and help your sellers see and manage the activity on both listings in the mobile app or on desktop. Learn how

3. Homeowners would like to mark specific hours as “Unavailable” for showings.
The homeowners cannot set up their own calendar availability, but as a listing agent, you can easily do that for them by creating “Showing Restrictions” rule for their listing. Learn how

4. Homeowners would like to know who the showing agent is for the upcoming appointment.
Many homeowners are concerned about who’s coming to their home when they’re not there. A simple name or an office affiliation will put their mind at ease and help them connect appointments with feedback responses.

We offer three configurable options on the office level: 1) to display showing agent and office name, 2) office name only, 3) no details at all. If you have questions about your office setup, your office manager can help answer these questions. Learn more

Posted in ShowingTime, Tip of the Week Tagged with: ,

Have You Tried a CELLslip?

Over 100 NorthstarMLS Subscribers have purchased a CELLslip since February

In the real estate business, your vehicle can feel like your office. Driving to showings, closings and more while keeping up with client emails, texts and phone calls is not easy. But resisting the temptation to take your eyes off the road to check your phone may save a life.

To help tackle the ever-increasing problem of distracted driving, a Sartell, Minn. man invented the CELLslip. It’s a pouch with a Velcro closure that blocks cell signals via a metal-infused conductive fabric lining designed to prevent drivers from being distracted by their phones. However, no calls or texts are missed, with your messages waiting for you when you arrive at your destination.

Since it became available to consumers last November, CELLslip has already been featured in local print, radio and TV media, and has the support of AAA, the Minnesota Safety Council and the Traffic Safety Foundation.

As part of our ongoing Drive Focused campaign, we’ve partnered with CELLslip to make it available to NorthstarMLS subscribers at a discounted price. Over 100 NorthstarMLS subscribers have already purchased a CELLslip. Just use promo code Drive Focused and you’ll save 30% off your entire order. The price includes free shipping.

Click here to purchase

Volume discounts are available so you can pick up extras for your office, team and/or family. Contact CELLslip for bulk orders.

Posted in Drive Focused Tagged with: ,

Tip of the Week for 3/13

Tip of the Week: Viewing Tax Records in Matrix

NorthstarMLS Matrix lets you quickly access a listing’s detailed public records data from the Property Full Display. The video below walks you through how to access tax records for listings on Matrix in 90 seconds.


Submit Your Own Tip! Do you have a question that you would like to see featured a Tip of the Week? Or maybe you have your own tip you would like to share with other NorthstarMLS users. Send your question or idea to tips@northstarmls.com. We will use one submission each month and the winner will receive a $30 Caribou Coffee gift card!


Tips On Demand Want to check out older Tip of the Week topics? Click here to view an archive of previous Tip of the Week entries.

Posted in Realist, Tip of the Week, Videos Tagged with: , ,

DPR Named to HousingWire’s TECH100

Down Payment Resource (a NorthstarMLS core service) was recently named one of 2017’s most innovative technology companies by HousingWire TECH100. DPR received the honor for its ability to automate the process of matching buyers and properties to more than 2,400 available homebuyer programs.

In 2016, visitors to DownPaymentResource.com increased by 122% and down payment program searches completed increased 39%, according to the HW article.

Currently, 52% of Active SF Residential listings on NorthstarMLS Matrix display the DPR flag, which means the listing is potentially eligible for a down payment program.

View the full list of HW’s TECH100 winners here.

Posted in Down Payment Resource Tagged with: , , ,

Tip of the Week for 3/6

Tip of the Week: Clearing Web Browser Cache

“Clear your web browser cache” is usually the first response you’ll hear when you encounter a web page problem. Cache is a tool used by your internet browser to speed up the page loading process on a website.

If you’re having issues with your web browser — for example, trouble uploading multiple photos to your listings with Add/Edit. Clearing your browser’s web cache could help.

The video below explains how to clear web browser cache for Internet Explorer, Chrome, Firefox and Safari.


Submit Your Own Tip! Do you have a question that you would like to see featured a Tip of the Week? Or maybe you have your own tip you would like to share with other NorthstarMLS users. Send your question or idea to tips@northstarmls.com. We will use one submission each month and the winner will receive a $30 Caribou Coffee gift card!


Tips On Demand Want to check out older Tip of the Week topics? Click here to view an archive of previous Tip of the Week entries.

Posted in Tip of the Week Tagged with: , ,

Drive Focused featured on Fox 9

NorthstarMLS Drive Focused Campaign Covered on Fox 9 News

Fox 9 recently ran a story about the NorthstarMLS Drive Focused campaign and website we launched to raise awareness on distracted driving in honor of our Rules & Regulations Administrator, Hubert “Hugh” Skanes-Cady (Trimble), who tragically lost his life in July of 2016 as the result of a motor vehicle crash when he was rear ended while riding his motorcycle.

The story also talk about the hands-free bill that will be introduced this session and would expand the state’s existing ban on texting while driving to include all uses of handheld devices. If passed, Minnesota would join 14 other states and Washington, D.C. in banning hand-held cell phone use while driving.

You can read the entire story that appeared on Fox9.com and watch the segment they ran on TV here.

Take the pledge to #DriveFocused at DriveFocused.NorthstarMLS.com.

Posted in Drive Focused Tagged with: ,

Help Desk Now Open on Saturdays

You Spoke, We Listened – Extended Help Desk Support on Saturdays 

We received many requests to expand help desk service hours from NorthstarMLS subscribers that took our recent customer satisfaction survey.

Starting this Saturday (March 4) and running until Saturday, June 24, the NorthstarMLS Help Desk will be available for support from 9am to 3pm (excluding April 15 & May 27) to accommodate everyone’s favorite time of year: the spring market!

NorthstarMLS Help Desk staff are also available during normal business hours Monday-Friday from 8am to 5pm and can be reached at 651-251-5456 (toll free 1-877-251-5455) or help@northstarmls.com.

Posted in Uncategorized Tagged with: