Intelligent Prospecting Coming Soon

We will soon launch Remine as a NorthstarMLS core service available to all subscribers!

Remine is the world’s first “Property Intelligence Platform” that brings property data and consumer data together for agents to reveal opportunity and motivation. Using a simple map-based search, evaluate your sphere of influence, strategically predict when someone is likely to buy or sell, receive alerts about shifts on property and people, and even purchase an entire household’s (18 and older) contact information.

Stay tuned for Remine learning sessions and webinar dates that we’ll be announcing in the coming weeks. Until then, check out the video below for a quick walk through of how Remine works!

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Simpler ShowingTime Interface

One of the most requested features for ShowingTime in 2017 by NorthstarMLS subscribers was to have the ability to switch to an easier, more streamlined version with quick access to the most used functions. Good news! ShowingTime has added this new feature and it is available to use now. The video below demonstrates how to toggle between the old and new interfaces for the Desktop Version of ShowingTime.

Reminder: This feature is only for the Desktop Version of ShowingTime, not the ShowingTime mobile app. 

ShowingTime Archive Want to check out older ShowingTime content? Click here to view the archive of previous ShowingTime news, articles, and other content on the NorthstarMLS Blog & Archive.

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Status Change for the Holidays

Rules RoundupStatus Change Over the Holidays

Are you working with a seller who would rather not schedule showings over the holidays? If the property is going to be unavailable for showing for more than 24 hours, the listing must be changed to TNAS (Temporary Not Available for Showing) Status. Those days won’t count toward the Days On Market and the listing can go back to Active Status when the seller wants to show it again.

Questions? Contact the NorthstarMLS Rules & Regs Department at 651-251-3210.

Rules Roundup Archive Want to check out older Rules Roundup topics? Click here to view an archive of previous Rules Roundup entries.

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Update Your Projected Close Dates!

Away for the holidays? Update Your Projected Close Dates!

Getting ready to head out to celebrate or take a vacation this holiday season? Take a few minutes and make sure the projected closed dates (PCD) on all your pending listings are updated. Currently, NorthstarMLS has over 2,370 listings that have a projected closed date between 12/18/17 and 1/2/18.

During this busy time of year it can be easy to forget to update listings.

We kindly ask that you double check your pending listings and remember to close the listing after the sale or update the projected close data if it doesn’t close. Make the holidays worry free and update your PCD!

Questions? Contact the NorthstarMLS Rules & Regs Department at 651-251-3210.

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Client Portal Sort Fixed

Last night, our Matrix vendor released an update that fixed the listings sort in the Client Portal. Before the fix, if you had a search with geocodes (lat/lon) in your search criteria, usually from a map search, the new and updated listings were not sorting to the top of the list. This has been corrected. We apologize for the delay. The issue was more complex than they expected.

We continue to work with the vendor on ways to better integrate the old single line display into the new client portal and will let you know when we have updates.

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Tip of the Week for 12/11


Increase Your Productivity with the ShowingTime app!

Being able to accomplish work-related tasks on the go leads to a 23% increase in productivity, according to several recent studies. Even if you prefer to schedule showings in your office using the ShowingTime desktop platform, the mobile app can help you complete tasks while you are with clients or between meetings. Here are just a few of the things you can check off your list while on the go:

  • Update showing instructions on your listings
  • Add a showing on behalf of another agent
  • Fill out a showing feedback form
  • Publish submitted feedback for your sellers. Auto-publish option is also available
  • Message an agent or seller directly from the ‘Appointment Details’ screen
  • Search listings on NorthstarMLS

Haven’t tried the ShowingTime mobile app? It’s available for iOS and Android devices. Download the app here.

Submit Your Own Tip! Do you have a question that you would like to see featured a Tip of the Week? Or maybe you have your own tip you would like to share with other NorthstarMLS users. Send your question or idea to We will use one submission each month and the winner will receive a $30 Caribou Coffee gift card!

Tips Archive Want to check out older Tip of the Week topics? Click here to view an archive of previous Tip of the Week entries.

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December Homesnap Webinars



Homesnap 101 – Brand New Users
Friday, Dec. 8, 9am to 10:30am 

The first 15 minutes of this webinar are dedicated to signing into the app as a real estate agent, creating a password and placing your photo in it. You will also learn about listings and search, sharing, messaging, setting the agent only safety timer, how to create a 5-minute Rapid CMA, inviting your sphere into Homesnap, best use agent tips and more. Please make sure that you have downloaded the app titled Homesnap from the App Store (iPhone) or Play Store (Android) prior to this webinar. There is time allotted at the beginning and at the end for additional questions.
Click here to register.

Homesnap Pro Training 101
Wednesday, Dec. 27, 10am to 11am 

This is for users who have downloaded the Homesnap app already. This webinar will cover the basics of using Homesnap as a Homesnap Pro user. You will learn about listings and search, inviting your clients into Homesnap, how to create a 5-minute Rapid CMA and how to see the transaction history of the agent that you’re dealing with, and more.
Click here to register.

Homesnap Advanced User
Wednesday, Dec. 27, 12pm to 1pm 

This webinar will cover more advanced features of using Homesnap as a Homesnap Pro agent from an agent to agent perspective. You will learn tips on using the app with Buyers and Sellers and a more in depth look into snapping, favoriting and sharing listings, messaging, customizing backend marketing, social media sharing and marketing and more.
Click here to register.

Download the App
If you’re not already using the Homesnap Pro app and would like to give it a try, head over to the App Store or Google Play on your mobile device and download it. Through the Broker Public Portal initiative, your clients can download and use the app, too!

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Wisconsin Forms Notice

Effective immediately, all Wisconsin Forms are permanently removed from Instanet through NorthstarMLS. Any of these forms that you have already used and saved in the past will remain in your saved transactions and will not be deleted.  We are only removing the blank forms from the forms library and templates. Also, if your broker maintains its own set of Wisconsin forms in your broker forms library, those will not be removed.

We have removed the Wisconsin forms because:

  • The Wisconsin forms available on Instanet have always been incomplete. The Wisconsin Realtors Association (WRA) will not license their forms to Instanet. We have only been able to include those forms available through the Wisconsin Department of Safety and Professional Services which are a small subset of all the forms necessary for a practicing Realtor to do their job in Wisconsin.
  • For the forms we did provide in Instanet, we had no reliable way of knowing when important revisions were made, causing them to periodically go out-of-date and become not only unusable, but potentially a basis for professional liability. Unlike MN, in WI it violates licensing regulations to use old forms.
  • Agents licensed to do business in Wisconsin (who are members of WRA) have access to all Wisconsin Forms through ZipForms, exclusive licensor of the WRA forms.
  • NorthstarMLS forms are also available through ZipForms. This is the best source for complete and up-to-date Wisconsin forms.
  • The Wisconsin forms that we are removing from Instanet are available in PDF format on the website of the Wisconsin Department of Safety and Professional Services.
  • If you have any questions regarding Wisconsin forms, contact the Western Wisconsin Association of Realtors at or 715-381-4663.
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Did You Know?

Did you know that in 2017, the typical age of a buyer rose to 45 and the typical home seller was 55 years old? The National Association of Realtors® recently conducted its annual survey of recent home buyers and sellers provides insight into detailed information about their experiences with this important transaction.

The infographic below highlights some characteristics of buyers and sellers in 2017. If you want to read the entire NAR Buyer and Seller Profile report, click here.

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Matrix Emails

Don’t forget to Whitelist

You and your clients may have previously whitelisted (i.e. add to your list of safe senders in your email program) to ensure that any listings you email to clients via Matrix were successfully delivered.

Our system vendor has changed that sender email address to: This will make it easier for them to troubleshoot any issues in the future. Please ensure you and your clients whitelist this new address, particularly if your hear that your Matrix emails are not being received or are going into a SPAM folder.

If you have any questions, contact the NorthstarMLS Help Desk: 651-251-5456 (toll free 1-877-251-5455) or

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