NorthstarMLS Welcomes Itasca County Board of Realtors!

We are happy to welcome over 200 members of the Itasca County Board of Realtors (based in Grand Rapids, MN) to NorthstarMLS. Itasca County Board listings were converted over the weekend and are available to search in Matrix.

Itasca County Board Members: Some things to note that you may find helpful as you transition:

  1. Learning a new MLS system is challenging. We have a series of short videos organized by topic that will help you with the most frequently used features. Check out our Beginner Series, the Advanced Series. and our most recent Matrix 360 Series.
  2. All Active and off market listings have been converted, including media. We brought over all off-market listings dating back through 2009.
  3. After your Active listings were converted, we removed any listings that were found to have an existing listing already Active in NorthstarMLS. If you believe any of your listings were removed in error, or that you have duplicate listings that still need to be removed, contact our Help Desk at help@northstarmls.com.
  4. You can start adding new listings to NorthstarMLS any time, as well as editing your existing listings that have been converted over from Paragon to Matrix. Click the "Add/Edit" tab to open our listing input system. Hopefully you had a chance to attend training. Each screen in Add/Edit has an icon in the upper right–a circle with a letter "i" in it–that you can click for help, including PDF guides and short videos.
  5. We have converted your Contacts and Saved Searches from Paragon. They are under the "My Matrix" tab. If you find that yours have not been converted, report it to us at help@northstarmls.com and we will investigate. This guide includes instructions for converting Saved Searches to Auto-Emails (the guide refers to items converted from FlexMLS but the instructions apply equally to conversions from Paragon).
  6. Third party partners, such as ShowingTime and Instanet Forms, are scheduled to convert your information no later than Tuesday morning.
  7. We also have a conversion guide that will help you with your transition.
  8. If you need help, contact our Help Desk at help@northstarmls.com or 651-251-5456 (1-877-251-5455 toll free). Our office hours are M-F, 8:00 to 5:00.

We are happy to have you on board! We look forward to helping you transition, and to serving all your MLS needs.

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As we recently announced, several great new enhancements are now accessible on NorthstarMLS Matrix! These updates include a quick search widget on the Matrix Home Screen, searching multi-option fields, agent roster improvements and more! (Note: several of the search field enhancements are available for Single Family only but will be applied to the other property types soon.)

If you missed any of our three Fall 2019 Matrix MLS preview videos, be sure to check them out and see how they can amplify your workflow on the MLS.  

Each video is two minutes or less, give them a view!

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As we announced earlier this week, there are some great new enhancements coming next week to NorthstarMLS Matrix! Below is the third of our three preview videos and will show you a new search field called "Agent All" and some other new features of the Agent Roster in Matrix. Give it a view! 

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As we announced yesterday, there are some great new enhancements coming very soon to NorthstarMLS Matrix! Below is the second of three preview videos. This 90 second video demonstrates a new way to search multi-option fields, such as pools and construction. 

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We have some great new enhancements coming very soon to Matrix. Below is the first of three preview videos. This 2-minute video shows the new home screen Quick Search, and streamlined ways to search Status in tandem with the Status Date, and a single box to search all Remarks fields at once (Public, Agent and Financial). Watch for video #2 tomorrow, and the final video on Friday.

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Tip of the Week – Matrix 360 Video Library

Matrix 360, the latest version of NorthstarMLS Matrix from our vendor CoreLogic was released earlier this summer. Hopefully you've been enjoying all the new time-saving enhancements. If you missed any of our Matrix 360 Quick Video Tips, be sure to check them out and see how they can improve your workflow on the MLS.  

Each video is under two minutes, give them a view!

Watch for more Matrix enhancements coming later this fall!


Submit Your Own Tip! Do you have a question that you would like to see featured a Tip of the Week? Or maybe you have your own tip you would like to share with other NorthstarMLS users. Send your question or idea to tips@northstarmls.com. We will use one submission each month and the winner will receive a $30 Caribou Coffee gift card!


Tips On Demand Want to check out older Tip of the Week topics? Click here to view an archive of previous Tip of the Week entries.

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Want to attend the 2019 REALTORS Unite state convention but can’t get away for two days? Buy a single-day pass and join in on the CE, networking and fun as your schedule allows.

Book your single-day pass for $125 at www.mnunite.com. Check the schedule HERE to see education offerings each day.

The REALTORS® Unite Convention will be held on Sept. 25 & Sept. 26, 2019 at Mystic Lake Center. NorthstarMLS is sponsoring the event again this year and will be at the expo from 11:30AM-1PM on Sept. 26. Stop by our table with your questions or just to say hello! 

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With Fall season here, showings are on the rise and so are complaints about rules violations (such as entering a listing without an appointment) and serious etiquette violations (such as failing to lock the door when you and your client leave). We thought it a good time for a reminder for all of us about the importance of following showing rules and etiquette.

While this is not an official or complete list, our infographic illustrates some common showing etiquette behaviors that you can share with your office or team members. 

Etiquette Quick Tips: 

  • Be on time
  • If the showing gets canceled or postponed, let the listing office know immediately so the seller can be contacted
  • View the home together with your potential buyer — avoid letting them roam the home by themselves
  • Never allow buyers to enter a property unaccompanied
  • Leave your business card in the house after the showing as a courtesy to the seller
  • Make sure you’ve confirmed the showing so you or your clients are not waiting or turned away
  • Use your own lockbox or e-key to open the property for a showing
  • Take your shoes off before you start the showing — a good sign of respect to the current homeowner
  • Honor the listing agent’s relationship with the seller and encourage the seller to direct all questions to his or her agent
  • Have a listing sheet ready with all the info of the property for buyers to easily refer back to
  • Respect you client by limiting your use of cell phones or computers to the business a hand
  • Don’t allow anyone to eat, drink, smoke, dispose of trash or bring pets into the property
  • Double check that all doors & windows are locked before you leave the property
  • Report any problems with the property to the Listing Agent

The video below offers showing etiquette tips that we’ve received from agents, along with some plain common sense, to help ensure a pleasant house hunting experience. Give it a view if you have two minutes – you might get a chuckle!

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Webinars on Monday, September 9 & 16 – Select a Date & Time Below

Flood zone errors and confusion can be common. Learn about low-cost Accurate Flood Zone Determinations and how they help Realtors eliminate risk of liability, reduce flood insurance premiums for homeowners, buyers and sellers, remove properties from High Risk Flood Zones, and increase buyer activity for "low risk" properties in High Risk Flood Zones. 

Join the experts at MyFloodStatus for a 30-minute webinar specially scheduled for NorthstarMLS subscribersClick here or on the graphic below to get signed up, and for dates and times.

After registering, you will receive a confirmation email containing information about joining the webinar. 

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September marks the National Association of REALTORS® annual REALTOR® Safety Month, dedicated to safety awareness while on the job for real estate professionals nationwide. According to the latest NAR Member Safety Report, 62% have personal safety protocols in place that they follow with every client. This is more likely among females (67%) than among males (55%). 

Take time this month to consider how safe—or unsafe—you are as a real estate professional during the course of a typical day. Knowledge, awareness and empowerment are important in remaining prepared and safe during this month and every month.

For more tips, plus articles, videos, archived webinars, and more visit REALTOR.org/Safety. The REALTOR® Safety Network from NAR makes it easy for members to alert colleagues of imminent safety threats they've encountered by submitting an incident report online.

Check out the short video below from NAR for some good safety tips!

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