Tip of the Week – Instanet Support Resources

 

Looking for some additional help with Instanet Solutions? All of Instanet’s Support resources, such as live support, help videos, PDF guides, webinars and more can be found on the Support link on the left side of the page by all the icons – it’s a ? icon (second to the bottom) when you are logged into Instanet.

Below are some links to resources Instanet has available:

Note: You’ll need to be logged into your NorthstarMLS Matrix account in order to access these resources.


Submit Your Own Tip! Do you have a question that you would like to see featured a Tip of the Week? Or maybe you have your own tip you would like to share with other NorthstarMLS users. Send your question or idea to tips@northstarmls.com. We will use one submission each month and the winner will receive a $30 Caribou Coffee gift card!


Tips On Demand Want to check out older Tip of the Week topics? Click here to view an archive of previous Tip of the Week entries.

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We’ve seen a great response to our online ShowingTime webinars that started on April 13. So far, there’s been over 770 agents/appraisers and over 220 office staff that have attended a live webinar — over 535 agents/appraisers and over 135 are signed up for upcoming webinars.

If you’re already registered, don’t forget to mark your calendar. Sessions are underway now and continue through mid May.

Don’t get left behind! If you haven’t had a chance to sign up, please click one of the large red links below to register. ShowingTime is scheduled to launch May 3rd replacing the BookAShowing system (BAS was purchased by ShowingTime last fall). During the online sessions, you’ll hear about ShowingTime’s mobile app, customizable feedback, online scheduling and more. Plus, we’ll tell you how to contact Support and other important details that will help you with the transition from BookAShowing to ShowingTime.

You’ll also learn how to:

  • Schedule appointments, update instructions, & manage feedback; all through the Mobile App
  • Sync appointments automatically to personal calendars
  • Schedule appointments online in the MLS and mobile app
  • Use ShowingCart to schedule unique buyer’s tours
  • Manage feedback and customize unlimited feedback templates
  • Have mobile notifications to alert sellers when they can return home after a showing

Click Here to Register for an Agent Webinar

Click Here to Register for an Office Staff Webinar

NOTE: Click on the appropriate webinar session to get signed up — if you’re a broker/agent/appraiser click on the “Agent Webinar”; if you’re office staff click on “Office Staff Webinar”. A new tab will open in your browser window. Pick a date/time that works for your schedule from the drop down list. You’ll receive an email confirmation once you register.


ShowingTime Quick Start Guides:
In addition to webinars to help you get started and ease the transition, we’ve created 2-page Quick Start Guides – one for agents – one for office staff. Check them out below.

ShowingTime Guick Start Guide for Agents and Appraisers >>> Download Now!

ShowingTime Quick Start Guide for Office Staff >>> Download Now!


Dates to Remember:
April 13 – Weekly online webinar training sessions start. Each week there will agent sessions and office staff sessions, with plenty of dates and times to choose.  We will also have recorded webinars, especially for weekend office staff.
May 3 – Transition from BAS to ShowingTime. All of your showings history in BookAShowing will automatically transfer over to ShowingTime.
May 4 to 5 – On-site training for those who prefer in-person sessions over webinars. Dates/times will be announced for Twin Cities, St. Cloud, Brainerd and western Wisconsin.
May 16 – Final week of live online webinar training sessions. Recorded webinar sessions will be available after the live sessions end.
Late May – ShowingTime will survey NorthstarMLS subscribers for feedback and suggestions


Click here for previous ShowingTime news that you or someone in your office may have missed.

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Webinar: Benefits of TrustFunds for Brokers & Agents 

As we announced last week, TrustFunds is now available through NorthstarMLS. TrustFunds is a secure and convenient web-based service that allows buyers to simply and securely make their earnest money payment online and easily verify the status at anytime.

There are 2 webinars scheduled for Thursday, March 19 — one tailored for Brokers, and one tailored for Agents. For Brokers, the 30-minute webinar session is scheduled for 10:30 a.m. For Agents, the webinar session is scheduled for 1:30 p.m. You can register for the session by clicking on the link below. You will receive a confirmation email once you have registered with a link to the webinar session.

Sign up for Broker Webinar here

Sign up for Agent Webinar here

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As recently announced, the new NorthstarMLS core service Total Lifestyle Cost (TLC)  helps you show clients the true cost of homeownership with adjustable expenses for many factors, including commuting expenses, average utility bills, daycare cost, the number of people in the household and more.

TLC is offering an introductory webinar, free of charge, to help get you started. Choose from one of the dates and times listed below. The Webinar is approximately 30-40 minutes, plus time at the end for you to ask questions. Space is limited, so register today!


Tuesday, November 11, 3:30pm. Click here to register.

Friday, November 14, 10:00am. Click here to register.

Friday, November 14, 2:30pm. Click here to register.

Monday, November 17, 9:00am. Click here to register.

Monday, November 17, 2:00pm. Click here to register.

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RatePlug Webinar Now Available on YouTube


Weren’t able to attend the RatePlug Overview Webinar earlier this month? No worries. We’ve posted a recorded version on the NorthstarMLS YouTube Channel for you to view. Don’t fall behind the 25% of NorthstarMLS subscribers that are already using RatePlug. It’s a great way to give your homebuyers accurate housing payment options when looking at homes, and it’s a NorthstarMLS core service.

Click Here to Watch the RatePlug Video
(Duration: 10 minutes 54 seconds)


More Info on the RatePlug Overview Webinar
Representatives from RatePlug hosted a brief overview of the RatePlug Automated marketing program which allows you to display real time mortgage payment information from your trusted lending sources within MLS property reports you send to your homebuyers. This tool is free for NorthstarMLS members and is a valuable tool for your homebuyers in their search for their new home.

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Check out the webinar schedule for April below. Registration to all NorthstarMLS webinars is FREE to subscribers — sign up now!

RatePlug Overview Webinar
When
: Wednesday, April 2 (from 11-11:30 AM)
When
: Wednesday, April 2 (from 2-2:30 PM)
What
: Join representatives from RatePlug as they host a brief overview of the RatePlug Automated marketing program which allows you to display real time mortgage payment information from your trusted lending sources within MLS property reports you send to your homebuyers. This tool is free for NorthstarMLS members and is a valuable tool for your homebuyers in their search for their new home.

Instanet Lite – The Basics
When
: Thursday, April 3 (from 10-11:30 AM)
What: Learn about the most commonly used features of Instanet, including Blank Forms, Templates, Transactions and basic Authentisign signings. See the new form editor, which relies on new technology for greater stability and ease of use.

Data Accuracy
When
: Wednesday, April 9 (from 2-3:30 PM)
What: Join Luciano Patino (NorthstarMLS Customer Care Rep.) & Zoe Liston (appraiser, agent, MLS trainer) as they discus a subject of great importance and interest to us all, MLS Data Accuracy. Topics include: Accurate Square Footage Measuring; Styles, Bedrooms, Bathrooms & Basements; Commonly Broken MLS Rules; How to Improve the Quality of Your Listings.

Other Valuable MLS Tools
When
: Tuesday, April 15 (from 2-3 PM)
What: In this webinar we discuss and walk you through the Share My Listings widget, which allows you to place your listings on different social media sites. We also cover the updated Infosparks, now allowing comparisons between regions and useable on tablets and mobile devices. We will also look at the basic features available on the NorthstarMLS mobile app.


Click here to take a look at upcoming NorthstarMLS Webinars in a calendar view.


NorthstarMLS Webinars OnDemand We have recorded some of our past webinars and posted them on our YouTube channel. Check them out if you’d like to refer back to them or view them on your own time.

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DPR & MN Housing Webinar Now Available on YouTube

Weren’t able to attend one of the Down Payment Resource and MN Housing webinars last week? It was a unique opportunity to learn about the many common and readily available homebuyer assistance programs in the local market. But don’t worry, we’ve got you covered — we added the full-length recording of this webinar to our YouTube channel. Give it a view on your own time, anytime (There’s also a great Q&A portion at the end).

Click Here to Watch the Webinar

More Info About the Webinar
On March 20 & 21, 2014, Down Payment Resource (DPR) co-hosted a webinar with Minnesota Housing Finance Agency so that NorthstarMLS subscribers could learn more about MN Housing’s diverse array of homebuyer assistance programs. Special guest speaker, Christina Akinola from MN Housing, reviewed their homeownership programs in detail, and this webinar will show you how DPR connects you to all of these programs in the NorthstarMLS Matrix system. DPR is a core service for NorthstarMLS members.

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UNIQUE OPPORTUNITY!

DPR & MN Housing to Co-Host Webinar
With so many down payment assistance programs available across Minnesota, how do you recognize an opportunity for your homebuyer?

Join Down Payment Resource (DPR) as it co-hosts a webinar with Minnesota Housing Finance Agency to learn more about MN Housing’s diverse array of homebuyer assistance programs. Our special guest speaker, Christina Akinola from MN Housing, will review their homeownership programs in detail, and we’ll show you how DPR connects you to all of these programs in the NorthstarMLS Matrix system. DPR is a core service for NorthstarMLS members.

Learn about the most common and readily available homebuyer assistance programs in your market – straight from your local program provider. Sign up now!

Thursday 3/20 from 2-3 PM (click to register)

Friday 3/21 from 10-11 AM (click to register)

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Want to see a quick demonstration on Instanet’s new forms editor (called InstanetForms2Go)? Sign up for one of our two Short Intro to the InstanetForms2Go Editor webinars and get a brief overview of what the editor will look like on PC platforms. In addition, there will be an RPR Advanced webinar. Check out the webinar schedule below for dates & times. Registration to all NorthstarMLS webinars is FREE to subscribers — sign up now!

Short Intro to the InstanetForms2Go Editor
When
: Monday, Feb. 24 from 10-10:30 AM (click to register)
When: Wednesday, Feb. 26 from 2:30-3 PM (click to register)
What: With the pending upgrade to the InstanetForms2Go editor, we wanted to offer a quick guide to some of the changes our PC users will see. Expect this demonstration to last between 15-20 minutes.
Note: If you are a Google Chrome, Mac, or iPad user, then you are already using the new version of the editor. This webinar would be a recap for you.

RPR Advanced: 10 Power Ways to Use RPR
When
: Thursday, Feb. 27 from 11 AM-12 PM (click to register)
What: With all the information and tools RPR® has available, have you ever wondered where to start? Or perhaps you’re looking for new ways to use RPR to impress clients. If so, this class is for you! This webinar will explore the top 10 most powerful ways you can use RPR in your business to immediately see results.


Click here to take a look at upcoming NorthstarMLS Webinars in a calendar view.

NorthstarMLS Webinars OnDemand We have recorded some of our past webinars and posted them on our YouTube channel. Check them out if you’d like to refer back to them or view them on your own time.

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