Rules Roundup – Third Quarter Stats Summary

In quarter three of 2015, the NorthstarMLS Rules and Regulations Department addressed 7,432 listing violations – 98% of them were waived or no fine was given. This infographic highlights the top 5 incorrect data issues, top 5 rule violations and other issues reported by our rules & regs staff during the third quarter of 2015.


Submit Your Own Rules Roundup Question or Topic! Do you have a question or topic that you would like to see featured as a Rules Roundup article? We’ll supply the answers. Just send your idea to tips@northstarmls.com. We will use one submission each month and the winner will receive a $30 Caribou Coffee gift card!


Questions? Our rules & regs staff is here to help! If you have questions about NorthstarMLS rules and regs, contact us at help@northstarmls.com or call 651-251-3210.

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Rules Roundup – Unauthorized Access to Listing Property

The temps are rising, the snow is melting and we recently entered Daylight Saving Time. The spring real estate market is about to be in full swing! Whether you represent the buyer or the seller, showing requests tend to increase as the temps climb. Remember to always arrange showings with the listing office before bringing clients out for showings even if the property is vacant. If a mistake occurs and you accidentally enter a property without an appointment, contact the listing agent immediately to let them know what happened. Respecting privacy and security is an important professional responsibility.

Entering any listed property without prior authorization is considered a Serious Violation and can come with a fine of $1,000. Continued repeat violations by the same agent can result in doubling of the last fine amount. An additional $1,000 fine can be assessed by your Association for a lockbox rule violation.

A recent comment from a NorthstarMLS user of this happening
“I have had a lot of this happening on my listings lately, and the agents do not think it is an issue, and nor do some of their brokers. Not only is it a violation of MLS and COE, but it is illegal and creates a huge liability for the agent if they or their client were to get hurt, etc.” 

Questions? Our rules & regs staff is here to help! If you have questions about NorthstarMLS rules and regs, contact us at help@northstarmls.com or call 651-251-3210.

Showing Etiquette This infographic illustrates some showing etiquette tips that we’ve received from agents, along with some plain common sense to help ensure a pleasant house hunting experience for everyone involved.


Submit Your Own Rules Roundup Question or Topic! Do you have a question or topic that you would like to see featured as a Rules Roundup article? We’ll supply the answers. Just send your idea to tips@northstarmls.com. We will use one submission each month and the winner will receive a $30 Caribou Coffee gift card!


Rules Roundup On Demand Want to check out older Rules Roundup topics? Click here to view an archive of previous Rules Roundup entries.

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Tip of the Week – Past the Projected Closed Date

Have you ever received a notice for a listing that is “Past the Projected Closed Date”? It is one of the most common violations that the NorthstarMLS rules and regulations department addresses – over 14,000 violation notices could have been avoided in 2014 if agents updated their pending listings.

This video will walk you through how to create a display and a saved search that you can easily monitor in Matrix and avoid violation notices for updating the Projected Close Date all together. This can be especially useful for office administrators who manage a number of office listings. Click the play button below to watch the video.


Submit Your Own Tip! Do you have a question that you would like to see featured a Tip of the Week? Or maybe you have your own tip you would like to share with other NorthstarMLS users. Send your question or idea to tips@northstarmls.com. We will use one submission each month and the winner will receive a $30 Caribou Coffee gift card!


Tips On Demand Want to check out older Tip of the Week topics? Click here to view an archive of previous Tip of the Week entries.

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