Tip of the Week – Auto Email Enhancements

A new feature in Auto Email Settings now lets you craft an initial Welcome Email message AND a new Recurring Email message for each Auto Email you have set up. The Welcome Email is sent with the first auto email, while subsequent auto emails will use the Recurring message.

When you set up a new Auto Email, you will see two new tabs for setting them up:


Instead of displaying an empty message box when creating a new auto email, Matrix now displays a predefined message text. (In prior versions of Matrix, this message box was blank, but the recipient would still receive the predefined message.) You can use that message or change it to one of your own.


Submit Your Own Tip! Do you have a question that you would like to see featured a Tip of the Week? Or maybe you have your own tip you would like to share with other NorthstarMLS users. Send your question or idea to tips@northstarmls.com. We will use one submission each month and the winner will receive a $30 Caribou Coffee gift card!


Tips On Demand Want to check out older Tip of the Week topics? Click here to view an archive of previous Tip of the Week entries.

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Tip of the Week – Submit Your Own Tip, Win a Gift Card

Do you have a question that you would like to see featured as Monday’s Tip of the Week? Don’t worry, we’ll supply the answers. Or maybe you have your own tip or trick you would like to share with other NorthstarMLS users.

Send your question or idea to tips@northstarmls.com. We will select one submission each month to get a few cups of Joe, on us, with a $30 Caribou Coffee gift card!

NorthstarMLS’ Tip of the Week is a brief “how-to” on a commonly asked question concerning functionality of the entire NorthstarMLS Matrix system that we highlight each and every Monday. For support on using the NorthstarMLS system, please continue to contact our Help Desk.

Past Winners & Topics

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Tip of the Week – Getting Started with True Lifestyle Cost (TLC)

This week’s tip shows you how to get started with the new NorthstarMLS service, True Lifestyle Cost (TLC). For single-family residential properties, this new tool – exclusively available from real estate agents and brokers – helps you show clients the true cost of homeownership with adjustable expenses for many factors, including commuting expenses, average utility bills, daycare cost, the number of people in the household and more.

TLC has prepared an under 4-minute video showing how to get the True Lifestyle Cost of a single family listing from within Matrix. It also shows how you can search for your client on the monthly True Lifestyle Cost.

Take a few minutes to watch the video here, and check out last week’s announcement of the TLC launch. Also, be sure to check out our schedule of more in-depth TLC live webinars to help get you started.


Submit Your Own Tip! Do you have a question that you would like to see featured a Tip of the Week? Or maybe you have your own tip you would like to share with other NorthstarMLS users. Send your question or idea to tips@northstarmls.com. We will use one submission each month and the winner will receive a $30 Caribou Coffee gift card!


Tips On Demand Want to check out older Tip of the Week topics? Click here to view an archive of previous Tip of the Week entries.

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Tip of the Week
NEW Quick CMA Report

We are pleased to announce a new report available for all property types—Quick CMA.  This single line per property report gives you a quick comparison of listings for some of the most common data fields, grouped by Status.  Also averages by Status and overall.

Look at this Single Family Residential example.

To run your own Quick CMA Report:

  1. Run a search in any property type.
  2. Select all of your search results.
  3. Click the “Print” button on the Actions button bar at the bottom of your search results.
  4. From the reports list, select “NEW! Quick CMA.”  You will find it first in the list below the line “Reports below print as PDF only.”
  5. Depending on your preference, click either the “Print to PDF” or “Email PDF” button.

Because there are so many fields we wanted to fit, many of the column headers are abbreviated.  Here is a key:

  • Bd: Bedrooms
  • Bth: Total Baths
  • AFSF: Above Ground Finished Square Footage
  • TFSF: Total Finished Square Footage
  • BFSF: Building Finished Square Footage (Commercial/Mixed Use only)
  • FSZ: Foundation Size
  • Built: Year Built
  • $/Sqft: Price Per Finished Square Foot (uses Sale Price for Sold, List Price for all other)
  • $/Acre: Price per Acre (Lots & Land only)
  • SC: Seller Contribution
  • SP%LP: the percentage of the List Price received as the Sale Price (does not factor in Seller Contribution)
  • Date: Off Market Date for Pending, Closed Date for Sold, List Date for all others
  • DOM: Days on Market
  • CDOM: Cumulative Days on Market
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Tip of the Week
Market Metric: DOM & CDOM with Infosparks

Learn what the metric Days on Market is really telling you and how to use it to your advantage!

The What: DOM measures the number of days from the last time a listing is listed to the last pending status before the listing is sold. CDOM measures the number of days from when a property is first listed to when a property goes into the last pending status before being sold. For a visual explanation of this, see below.


The How: There are variations, but the gist is to identify the number of days that a home spends on the market as active. DOM and CDOM are calculated for each listing and then averaged with all other pending sales. DOM indicates how long it takes for a listing to sell once it is priced and shown appropriately. CDOM shows how long it takes a listing to sell, including all the cumulative time the home was actively marketed. So if a home goes on the market in January, receives no offers or showings, is removed from the market in March and then put back on the market in May before being sold in June, CDOM captures those first three months of listing, whereas DOM only counts from May to June.

The Oops: Neither DOM nor CDOM are better than the other. Each exposes different things about a market and are most powerful when used together.

The Beauty: DOM is really good at showing the length of time it takes to sell a typical home, given current market conditions. CDOM shows how long it takes to sell a home from listing to pending, on average. Comparing DOM to CDOM is a nice way for agents to manage seller expectations.

Go to Infosparks now to see it in action!


Submit Your Own Tip! Do you have a question that you would like to see featured a Tip of the Week? Or maybe you have your own tip you would like to share with other NorthstarMLS users. Send your question or idea to tips@northstarmls.com. We will use one submission each month and the winner will receive a $30 Caribou Coffee gift card!


Tips On Demand Want to check out older Tip of the Week topics? Click here to view an archive of previous Tip of the Week entries.

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Tip of the Week
Garage Stall # Field

Did you know there is an MLS data field for garage stall number, for when there is a designated numbered parking space in the garage (more common in condos)? In addition to Garage Dimensions and Garage Stalls, the Garage Stall Number can be included when using Add/Edit to input your listing. The Garage Stall Number should be inputted in the “Structure” section of Add/Edit, in the “Garage Stall ID#” field.

Once it has been entered, the Garage Stall # will be displayed in your listing, as seen in the screen shot below:


Submit Your Own Tip! Do you have a question that you would like to see featured a Tip of the Week? Or maybe you have your own tip you would like to share with other NorthstarMLS users. Send your question or idea to tips@northstarmls.com. We will use one submission each month and the winner will receive a $30 Caribou Coffee gift card!


Tips On Demand Want to check out older Tip of the Week topics? Click here to view an archive of previous Tip of the Week entries.

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Tip of the Week
Extra Room Type Field


Did you know that you can search NorthstarMLS Matrix for properties that have Extra Rooms, such as a den, office, bar, game room, porch and many more? You just need to add the proper ‘Additional Field’ to your search screen.

Click here to watch the video
(Duration: 1 min 52 seconds)

Thanks to Dylan Garrison of Downtown Resource Group, LLC (Elk River) for submitting his Tip of the Week question on ‘how to search for a den or an office in the MLS’. Dylan will receive a $30 Caribou Coffee gift card for his submission!


Submit Your Own Tip! Do you have a question that you would like to see featured a Tip of the Week? Or maybe you have your own tip you would like to share with other NorthstarMLS users. Send your question or idea to tips@northstarmls.com. We will use one submission each month and the winner will receive a $30 Caribou Coffee gift card!


Tips On Demand Want to check out older Tip of the Week topics? Click here to view an archive of previous Tip of the Week entries.

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Tip of the Week
Where to Find NorthstarMLS News

When breaking NorthstarMLS news happens, or products and new features are added to your service. Do you feel like you’re the last person to know? It doesn’t have to be that way. There are many ways you can get information about news, changes and additions to your MLS service.

We realize your time is valuable so we try to keep our announcements easily readable and as brief as possible, but some require more content and links to other documents or media than others. Keeping up with NorthstarMLS news and product update information will help you stay on top of your game as a broker, agent or appraiser and be trusted as the “expert” by your clients.

Here are the best ways to stay in the loop with NorthstarMLS and our core services:

Matrix Home Screen
Always read (or at least browse) any News that pops up on your screen when you login to NorthstarMLS Matrix. The Matrix News section (upper left of Home Screen) is the primary communication channel for any news related to NorthstarMLS, including updates and changes to core services, new products, webinar dates, MLS rules, system maintenance or downtime, etc.

NorthstarMLS Blog & Archive
Do you ever need to refer back to a piece of NorthstarMLS news that isn’t on the Matrix news screen anymore? Most of our announcements stay up and are accessible for 2-3 weeks on the Matrix News Screen before we take them off. If you ever need to find a past announcement to refer back to, visit the NorthstarMLS Blog and News Archive. This is where you’ll find categorized and archived NorthstarMLS Matrix News content from the past few years (2012-present).

Use the ‘Categories’ and ‘Tag Cloud’ to easily find the topic you’re looking for, such as ‘Tip of the Week’ or ‘NorthstarMLS Matrix’. Bookmark the NorthstarMLS Blog & News Archive for easy access. You can also access it through links on the Matrix Home screen — in the External Links widget, or by hovering over the ‘Home’ tab and clicking ‘News Archive’. Check out the NorthstarMLS Blog and News Archive now!

Social Media
If you Like or Follow us on social media, you’ll find the latest NorthstarMLS news, announcements, videos, pictures, humor, links to articles and other relevant material related to the real estate industry that you might not find here on the Matrix news screen. When you Like and Follow us on social media, you’ll gain access to exclusive Facebook and Twitter contests with chances to win gift cards, an interactive way to stay connected with other NorthstarMLS users and much more!

Click here to Like us on Facebook
Click here to Follow us on Twitter
Click here to Subscribe to our YouTube channel

Lights, Camera, Action – NorthstarMLS Videos
Need a little extra guidance on the NorthstarMLS system? Check out our online video library! With just minutes of your time, you can now go online to quickly learn how to use Instanet, Realist, Infosparks and other NorthstarMLS® core services. Watch one of our previous webinars, view a brief video tip and more. View them on your own time, anytime, anywhere – with an internet connection, of course. Check out our Video library on the NorthstarMLS YouTube Channel. Be the first to know when we’ve posted a new video by subscribing to our channel.

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Tip of the Week
Exporting Data from Realist Tax

Want to export the property data from a Realist search? With just a few clicks you can create labels for mailings or export the data into an Excel spreadsheet. It can be a great tool for lead generation. We’ve put together a short tutorial video that demonstrates how to export property data from Realist.

Click here to watch the video
(Duration: 2 mins 49 seconds)


Submit Your Own Tip! Do you have a question that you would like to see featured a Tip of the Week? Or maybe you have your own tip you would like to share with other NorthstarMLS users. Send your question or idea to tips@northstarmls.com. We will use one submission each month and the winner will receive a $30 Starbucks Coffee gift card!


Tips On Demand Want to check out older Tip of the Week topics? Click here to view an archive of previous Tip of the Week entries.

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Access Infosparks with Mobile Devices

Impress clients by generating easy-to-read stats on the fly. Whether it’s on your tablet, smart phone or phablet, use the mobile-ready Infosparks to pull up relevant stats that can help to:

  • Provide context at a listing appointment
  • Make confident, data-driven decisions during negotiations
  • Reduce stress during pricing conversations


(Click the above image to see an enlarged screen shot)

To access the mobile version of Infosparks, enter the following URL into your device’s web browser:
http://northstarmls.stats.10kresearch.com

(*Note: You’ll be prompted to login to the system via Clareity Security before you can open Infosparks on your device. For easier access, bookmark the quick link to Infosparks on your mobile device so you don’t have to input the URL each time you need it.)


Submit Your Own Tip! Do you have a question that you would like to see featured a Tip of the Week? Or maybe you have your own tip you would like to share with other NorthstarMLS users. Send your question or idea to tips@northstarmls.com. We will use one submission each month and the winner will receive a $30 Starbucks Coffee gift card!


Tips On Demand Want to check out older Tip of the Week topics? Click here to view an archive of previous Tip of the Week entries.

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