Tag: SQI Survey

2013 SQI Survey Results

Service Quality Index Survey Results “Achieving excellence is good. Sustaining excellence is great,” – Anonymous NorthstarMLS recently conducted its eighth annual Service Quality Index Survey. The survey garnered overall subscriber feedback. Recipients were selected on a completely random basis. The

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SQI Survey Results: Data Accuracy

SQI Survey Results: Data Accuracy Data accuracy and listings quality is important across the online real estate space, prompting many written comments from our SQI Survey respondents. Ensuring the most accurate and clean data for our customers can be challenging

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Survey Results: NorthstarMLS Help Desk

Survey Results: NorthstarMLS Help Desk Had a question or concern with the NorthstarMLS system last year? Hopefully you contacted the NorthstarMLS Help Desk. Perhaps you were one of the 89 % that rated the overall service quality of the NorthstarMLS

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Getting Better by Change

Survey Results: System Functionality/Change It was Jim Rohn (Entrepreneur & author) who uttered, “Your life does not get better by chance, it gets better by change.” In our recent Service Quality Index (SQI) survey, the most common written comments, both

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2012 NorthstarMLS SQI Survey Results

NorthstarMLS recently conducted its seventh annual Service Quality Index Survey. The survey garnered overall subscriber feedback. Recipients were selected on a completely random basis. The results we received this year, and in the past, are invaluable to us. They help

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