Tag: SQI Magazine

2014 SQI Survey Results

Service Quality Index Survey Results “We’re building what they call a ‘reservoir of good will’ with our customers. They trust us to do the right thing,” – John Mosey NorthstarMLS recently conducted its ninth annual Service Quality Index Survey. The

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2013 SQI Survey Results

Service Quality Index Survey Results “Achieving excellence is good. Sustaining excellence is great,” – Anonymous NorthstarMLS recently conducted its eighth annual Service Quality Index Survey. The survey garnered overall subscriber feedback. Recipients were selected on a completely random basis. The

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