Our NorthstarMLS Advanced Training Videos are geared for intermediate level NorthstarMLS Matrix users and will walk you through some of the advanced features of the Matrix system.

Matrix Advanced Videos Include:

Check out our Advanced Matrix Training Videos here. For more NorthstarMLS Matrix tips, don’t forget to check out our Matrix Beginner video series!

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IMPORTANT: Adjust Your Browser Bookmark/Favorite for Matrix

Recently, the Matrix vendor switched to a secure protocol called HTTPS. With this update, all communication between you and the Matrix system is now encrypted. This is especially important when using Matrix through a public wireless connection where a hacker could potentially “listen in on” what you enter. HTTPS prevents this and improves overall security for the MLS system.

What Now?
The web address for Matrix is the same except that it now starts with https instead of just http. If you’ve bookmarked the old Matrix URL in any of your web browsers without the secured https, it will automatically redirect to the correct address, but only for the next 60 days. After that time, it will return an error message. To avoid that, update the web address on your bookmark now.

Bookmark this URL to get to Matrix: https://matrix.northstarmls.com

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A Powerful Drive Time Predictor

As a real estate professional, you’ve likely heard something like this before from a client: “I like the house, but how long is my drive to work going to be?” With a cool and simple to use map search tool now available in NorthstarMLS Matrix called INRIX Drive Time, you can provide that information to your clients.

Watch the 2-minute video below to see how INRIX Drive Time works in Matrix!

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Don’t forget to Whitelist NorthstarMLS@matrixmailer.com

You and your clients may have previously whitelisted (i.e. add to your list of safe senders in your email program) postmaster@matrixemailer.com to ensure that any listings you email to clients via Matrix were successfully delivered.

Our system vendor has changed that sender email address to: NorthstarMLS@matrixmailer.com. This will make it easier for them to troubleshoot any issues in the future. Please ensure you and your clients whitelist this new address, particularly if your hear that your Matrix emails are not being received or are going into a SPAM folder.

If you have any questions, contact the NorthstarMLS Help Desk: 651-251-5456 (toll free 1-877-251-5455) or help@northstarmls.com.

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ShowingTime Goes Live on NorthstarMLS on Tuesday, May 3 — less than four days from today! 

On Tuesday, May 3, 2016, NorthstarMLS will be moving from BookAShowing to ShowingTime for its online showing scheduling solution. As we announced last fall, BookAShowing was purchased by ShowingTime. Hopefully by now, you’ve seen, read or watched one of our many announcements here on Matrix and social media. But if not, the infographic below highlights important content to get you ready for Tuesday’s transition.

Each light blue headline in the infographic below is clickable and will direct you to more information in a new web browser window. Check it out! If you still have questions about this transition from BookAShowing to ShowingTime, please contact the NorthstarMLS Help Desk (651-251-5456).

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Tip of the Week – Home Tab in Matrix

Did you know you can quickly access several of the most popular and most clicked upon NorthstarMLS pages anywhere in Matrix? Wherever you are while logged into NorthstarMLS Matrix, hover over the Home tab (circled below in red) and you will see a list of several page options to chose from. (As seen in the screen shot below.)

Easily return to your Dashboard screen, Instanet Forms, NorthstarMLS.com, NorthstarMLS Blog/News Archive or any other of the options by clicking the desired page.


Submit Your Own Tip! Do you have a question that you would like to see featured a Tip of the Week? Or maybe you have your own tip you would like to share with other NorthstarMLS users. Send your question or idea to tips@northstarmls.com. We will use one submission each month and the winner will receive a $30 Caribou Coffee gift card!


Tips Archive Want to check out older Tip of the Week topics? Click here to view an archive of previous Tip of the Week entries.

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Tip of the Week — Market Watch in Matrix

If you’re looking to keep up with what’s happening in a certain area of the market, use Market Watch on the Matrix home screen. Use the dropdown (left side) to select your search type — Single Family, Multi-Family, Farm, etc.

You can see what’s happened in the entire market in the last 24 hours, or adjust it for different time frames – using the dropdown.

You can also use the “Customize” button to narrow it down to a certain area or price range — add Additional Fields using the Add/Remove tool. Click on “Reset” to restore your settings to default.


Submit Your Own Tip! Do you have a question that you would like to see featured a Tip of the Week? Or maybe you have your own tip you would like to share with other NorthstarMLS users. Send your question or idea to tips@northstarmls.com. We will use one submission each month and the winner will receive a $30 Caribou Coffee gift card!


Tips Archive Want to check out older Tip of the Week topics? Click here to view an archive of previous Tip of the Week entries.

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Tip of the Week – Searching for Rentals in Matrix

Have a client that’s looking to rent? Try using the NorthstarMLS database to search for available rentals that fit your client’s needs. Currently, there are over 500 active residential rentals listed in the NorthstarMLS database.

To search rentals on the MLS, hover over the “Search” tab, then the “Single-Family” tab and click on “Rentals” in the dropdown window. This will bring you to the “Rentals Search” page.

Note: To more easily access rentals with just a single click, add your “Active Rentals” to your My Favorite Searches widget on your Matrix home screen.


Submit Your Own Tip! Do you have a question that you would like to see featured a Tip of the Week? Or maybe you have your own tip you would like to share with other NorthstarMLS users. Send your question or idea to tips@northstarmls.com. We will use one submission each month and the winner will receive a $30 Caribou Coffee gift card!


Tips On Demand Want to check out older Tip of the Week topics? Click here to view an archive of previous Tip of the Week entries.

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Earlier this week, we announced improvements to the Client Portal, including improved displays. Those improvements are now in place.  The Portal works basically the same, so your clients do not need to re-learn it. Most of the changes are cosmetic.

If you haven’t already watched, take a moment to watch our five minute tutorial video. You can share this video with your clients, and it is available in the Help section of the Portal.

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Tip of the Week – Auto Email Enhancements

A new feature in Auto Email Settings now lets you craft an initial Welcome Email message AND a new Recurring Email message for each Auto Email you have set up. The Welcome Email is sent with the first auto email, while subsequent auto emails will use the Recurring message.

When you set up a new Auto Email, you will see two new tabs for setting them up:


Instead of displaying an empty message box when creating a new auto email, Matrix now displays a predefined message text. (In prior versions of Matrix, this message box was blank, but the recipient would still receive the predefined message.) You can use that message or change it to one of your own.


Submit Your Own Tip! Do you have a question that you would like to see featured a Tip of the Week? Or maybe you have your own tip you would like to share with other NorthstarMLS users. Send your question or idea to tips@northstarmls.com. We will use one submission each month and the winner will receive a $30 Caribou Coffee gift card!


Tips On Demand Want to check out older Tip of the Week topics? Click here to view an archive of previous Tip of the Week entries.

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