Each week the NorthstarMLS Rules & Regulations Department receives reports of potential issues with listings in the Matrix System. You’ve probably run across these at some point. Anything from inaccurate data – wrong square footage measurements or photo issues – such as a company sign in the photo, to name a couple examples.

What’s the Need for Rules in the MLS? 
In quarter one of 2016, the Rules & Regs Department addressed 5,134 listing violations (a record high for a first quarter) – 98% of them were waived or no fine was given. But the notices are an important part of ensuring the most accurate and up-to-date data for NorthstarMLS subscribers.

Watch our Q1 Summary Video (under 2 mins!) and see what the Top 5 Listing Violations and Top 5 Incorrect Data Issues were for NorthstarMLS subscribers this past quarter.


Submit Your Own Rules Roundup Question or Topic! Do you have a question or topic that you would like to see featured as a Rules Roundup article? We’ll supply the answers. Just send your idea to tips@northstarmls.com. We will use one submission each month and the winner will receive a $30 Caribou Coffee gift card!


Rules Roundup On Demand Want to check out older Rules Roundup topics? Click here to view an archive of previous Rules Roundup entries.

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Rules Roundup – Are You Putting the Correct Status Updates on Your Listings?

Inaccurate listing statuses and untimely listing updates in the NorthstarMLS database continues to be one of the most common complaints to our Rules and Regs Department. In fact, in 2015 there were over 850 violations for incorrect statuses or contingencies. It has an adverse effect on your sellers, buyers and the entire NorthstarMLS community who rely heavily on this information to be reliable and accurate.

Below are a few examples of situations where you should change the status of a listing.

Temporarily Not Available For Showing (TNAS) status is appropriate anytime the property cannot be shown, including:

  • The seller has ACCEPTED an offer and doesn’t want to show during the inspection period.
  • The seller RECEIVED multiple offers and is not showing until they have worked through the offers.
  • The seller is going out of town for two weeks and doesn’t want to show the property during that time.

The status can remain active WITH a disclosed contingency in the contingency field when:

  • The seller has accepted an offer and is willing to show during the contingency.

Thanks to Sarah Marrinan of Keller Williams Premier Realty (Vadnais Heights) for her Rules Roundup topic on TNAS and statuses. She will be receiving a $30 Caribou Coffee gift card for submitting her idea.

Questions? Our rules & regs staff is here to help! If you have questions about NorthstarMLS rules and regs, contact us at help@northstarmls.com or call 651-251-3210.


Submit Your Own Rules Roundup Question or Topic! Do you have a question or topic that you would like to see featured as a Rules Roundup article? We’ll supply the answers. Just send your idea to tips@northstarmls.com. We will use one submission each month and the winner will receive a $30 Caribou Coffee gift card!


Rules Roundup On Demand Want to check out older Rules Roundup topics? Click here to view an archive of previous Rules Roundup entries.

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Rules Roundup – Third Quarter Stats Summary

In quarter three of 2015, the NorthstarMLS Rules and Regulations Department addressed 7,432 listing violations – 98% of them were waived or no fine was given. This infographic highlights the top 5 incorrect data issues, top 5 rule violations and other issues reported by our rules & regs staff during the third quarter of 2015.


Submit Your Own Rules Roundup Question or Topic! Do you have a question or topic that you would like to see featured as a Rules Roundup article? We’ll supply the answers. Just send your idea to tips@northstarmls.com. We will use one submission each month and the winner will receive a $30 Caribou Coffee gift card!


Questions? Our rules & regs staff is here to help! If you have questions about NorthstarMLS rules and regs, contact us at help@northstarmls.com or call 651-251-3210.

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Rules Roundup – Don’t Be That Agent!

Each week the NorthstarMLS Rules & Regs Department receives reports of potential issues with listings in the Matrix System. You’ve probably run across these at some point. Anything from inaccurate data – such as the wrong square footage or photo issues – such as a company sign in the photo, just to name a few examples. Watch this compilation of some of the ones we have received that were a little bit out of the ordinary. And remember, DON’T BE THAT AGENT!

Questions? Our rules & regs staff is here to help! If you have questions about NorthstarMLS rules and regs, contact us at help@northstarmls.com or call 651-251-3210.


Submit Your Own Rules Roundup Question or Topic! Do you have a question or topic that you would like to see featured as a Rules Roundup article? We’ll supply the answers. Just send your idea to tips@northstarmls.com. We will use one submission each month and the winner will receive a $30 Caribou Coffee gift card!


Rules Roundup On Demand Want to check out older Rules Roundup topics? Click here to view an archive of previous Rules Roundup entries.

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Tip of the Week – Renewed Urgency for Data Accuracy

Starting today (Jan. 26), Fannie Mae is making its new Collateral Underwriter program available to lenders. This automated model flags potential errors in an appraisal and scores it for the overall risk of inaccuracy. Depending on the results, lenders may slow down the loan approval process or deny the loan altogether. This has significant potential consequences for all parties involved in the home buying process, especially your clients.

So What Can You Do? More than ever, the accuracy of the listing data you input into NorthstarMLS affects the success of the appraisal and loan processes. You’ll be helping yourself, your seller/buyer, appraisers and everyone else using the NorthstarMLS system by ensuring each listing is as accurate, complete and up-to-date as possible. Ensuring the most accurate and clean data for our customers is challenging and an ongoing process. If everyone using the MLS takes the responsibility to ensure their listings are as accurate as possible, everyone benefits. Remember: We’re all in this together!


Take a Look at Data Accuracy Content We’ve Provided in the Past Few Years
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Real Estate Rush Hour – “Measuring Up”

Remember, list your property accurately and completely. If you see a listing that has wrong information, report the listing to the NorthstarMLS Rules Department. You’ll be helping yourself, your seller/buyer, appraisers and everyone else using the NorthstarMLS system by ensuring each listing is as accurate, complete and up-to-date as possible. In our latest edition of Real Estate Rush Hour, Sheriff Polaris and Deputy Flicker demonstrate the proper way to measure a room.


Real Estate Rush Hour Comic Strips As we recently announced, we created a comic strip — Rush Hour Real Estate — to add an element of fun to the dry subject of NorthstarMLS rules & regulations education. Follow along with the adventures of our woodland characters as they navigate their own version of a world of MLS rules. See them all here.


Real Estate Rush Hour Animated Video In addition to Real Estate Rush Hour comic strips, we created an animated cartoon for your viewing pleasure. Watch the adventures of our woodland characters, Polaris and Flicker — don’t forget to turn your volume up! Watch it here.

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Rules Roundup: Basics of Measuring Video

Have you ever struggled measuring a split level house, or wondered how to best measure a one and a half story property? Accurate measurements are critical to fellow agents, potential buyers, CMA’s, appraisals, etc.

Zoe Liston, an appraiser, agent and member of our Agent Advisory Committee, will lead you through the nuances of measuring square footage and cover frequently asked measuring questions in this recorded webinar video.

Click here to watch “The Basics of Measuring” video


NorthstarMLS Measuring Videos To help demonstrate how to measure a single family home, we went out on site earlier this summer with Zoe Liston — local appraiser, agent and MLS Instructor, as she explained the measuring process to collect the total square footage of a listed property.

Stay tuned in the next few weeks for another on site measuring video with Zoe, as she demonstrates the fundamentals of measuring a 4-level split.

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Rules Roundup
Measuring Video

Incorrect or incomplete data remains one of the top violations reported to the NorthstarMLS Rules and Regs Department each year. In fact, last quarter there were over 2,300 total notices on listings with incorrect or incomplete data – such as measurement of the finished square footage, foundation size or room dimensions.

Accurate measurements are critical to fellow agents, potential buyers, CMA’s, appraisals, etc. To help demonstrate how to measure a single family home, we went out on
site to watch Zoe Liston
— local appraiser, agent and MLS Instructor, as she explains the measuring process to collect the total square footage of a listed property.

Watch our Measuring Video with Zoe Liston now!

(Click the link to watch the video – duration is just over 10 minutes)

Stay tuned for more measuring videos this summer, including a prerecorded classroom/webinar session that will cover frequently asked measuring questions.

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Rules Roundup
Keeping our MLS Data Accurate

accuracy

Having the most accurate and reliable real estate data makes it easier for you to assist your clients and attain your professional goals. Ensuring the most accurate and clean data for our customers is challenging and an ongoing process. If everyone using the MLS takes the responsibility to ensure their listings are as accurate as possible, everyone benefits. Remember: We’re all in this together!

This infographic summarizes how you can help maintain a reliable MLS database for everyone!

DAinfographic

Data Accuracy Video
This past summer we hosted a Data Accuracy webinar taught by our own Luciano Patino (Customer Outreach Rep) & Zoe Liston (appraiser, agent, MLS trainer). They discussed data accuracy related issues such as: accurate square footage measuring; styles, bedrooms, bathrooms & basements; commonly broken MLS rules; how to improve the quality of your listings. After the webinar, we answered your data accuracy questions.

Click here to watch our Data Accuracy Webinar
(For HD quality resolution, click the cog wheel icon on the video too bar (bottom right) and select the 720pHD option.)

If you have any questions about MLS rules, please contact the NorthstarMLS Rules Department at 651-251-3210.

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A few weeks ago we introduced a new webinar — MLS Data Accuracy, a topic of great importance to us all. In two separate sessions, we had over 400 NorthstarMLS users attend the free online webinar and have received some great feedback.

If you missed out on the webinar or just want to view it again, we’ve posted a new and improved (fixed sound issues) version of it on the NorthstarMLS YouTube channel.

Instructors Luciano Patino (NorthstarMLS Customer Outreach Rep.) and Zoe Liston (appraiser, agent, MLS trainer) discuss these topics: accurate square footage measuring; styles, bedrooms, bathrooms & basements; commonly broken MLS rules; how to improve the quality of your listings.

Click here to watch the updated Data Accuracy Webinar
(For HD quality resolution, click the cog wheel icon on the video too bar (bottom right) and select the 720pHD option.)

More Data Accuracy Content
Data Accuracy Q&A — Click here to view user submitted questions that were submitted during the webinar.

Check out our data accuracy handout, rules quick guide and square footage measuring examples (below), which were discussed in the webinar.

Measuring Example 1, Measuring Example 2, Measuring Example 3, Measuring Example 4 and Measuring Example 5.

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