Tag: core service

The Homesnap Pro mobile MLS app is now available as a free core service to all NorthstarMLS subscribers. The email with your personalized link to download and register Homesnap Pro has been sent. If you do not have it and it is not in your spam/junk email folder, you can still download and register Homesnap Pro at no charge. Just follow these instructions for iPhone or Android.

Invite your clients to use the client version of Homesnap. That is free too!

Check our previous announcements for more information. We also recommend the University page with lots of quick “how to” videos if you need help.

For support, Homesnap Customer Service is available from 8:00am-7:00pm Mon-Fri and 8:00am-6:00pm Sat and 9:00am-4:00pm Sun. The main toll-free number for support is 866-855-2622, and the email address is support@homesnap.com.

Watch for webinar dates coming soon!

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It’s here! TrustFunds is now available through NorthstarMLS (for Single Family Residential–other property types to be added very soon).

TrustFunds is a secure and convenient web-based service that allows buyers to simply and securely make their earnest money payment online and easily verify the status at anytime. For more details on TrustFunds and how it will benefit you and your clients, check out this recent post.

Below are quick steps for you to get started now absolutely free. For more detailed instructions with screen shots, check out our Quick Start Guide.

Set up your account and preferences:
There is no cost for agents to register with TrustFunds. By registering, you will be able to use TrustFunds with your buyers and stop running around for earnest money checks.

From the Matrix Home tab drop-down menu, or in the External Links box on the Home screen, click the “TrustFunds” link. A new tab/window will open with TrustFunds. Your information will be automatically filled in from the Matrix roster. Set your preferences, save, and you are ready to assist your buyers in making online earnest money payments with participating listing brokers.

Help your buyer client make an online earnest money payment:
If your buyer’s offer is accepted on a property where the listing broker is registered with TrustFunds, the buyer can quickly and securely make their earnest money payment online. How do you know if the listing broker is registered with TrustFunds?

Look at the Property Full Display in Matrix. If the listing broker is registered with TrustFunds, there will be a TrustFunds icon and link below the primary photo. It will look like this:

Click the link and follow the prompts to generate an email to your client. The email will contain a secure link for your buyers to make their online earnest money payment in the amount specified in the Purchase Agreement. If the TrustFunds icon/link does not appear with the listing, the listing broker is not registered with TrustFunds. In this case, TrustFunds cannot be used for the earnest money payment until the listing broker registers with the service

If you are a broker, register with TrustFunds:
If you are the broker and would like to accept earnest money deposits directly to your broker trust account via TrustFunds, complete the broker registration. You will then receive an email that allows you to login and view the Terms and Conditions, Service Agreements and your broker fees will be displayed. If for any reason you do not want to continue the registration process, you can simply stop and there is no obligation. For more details, see our Broker Registration Guide.

Questions?
Contact our Help Desk at help@northstarmls.com or 651-251-5456 (toll free 1-877-251-5455), Monday through Friday, 8:00-5:00.

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The latest NorthstarMLS core service, True Lifestyle Cost (TLC) is getting national attention again with a Valentine’s Day twist. So far we have seen coverage of this “love your home” angle in Reuter’s, the Boston Globe and this one on Yahoo Finance (read why buying a home is a lot like dating!)  If you have not yet had a chance to check out TLC, watch our pre-recorded TLC webinar.

You can find TLC using the Home tab drop-down menu, the External Links box on this Matrix home screen, or the link beneath the photo on any Property Full display.

We hope you find TLC a useful tool for your clients, especially with the upcoming busy Spring market. Happy Valentine’s Day!

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