Instanet is moving all users to Authentisign2Go, the newest version of Authentisign. It’s the fastest, easiest to use version of Authentisign. Authentisign2Go runs on PCs, MACs, tablets and smartphones.

For the past year, Authentisign2Go has automatically displayed on your mobile devices, and many of you have already chosen to use it on your desktop PCs by using the version toggle that has been inside Authentisign “Classic”.

The “Classic” version will be discontinued and all users automatically moved to Authentisign2Go on September 16th.  There is nothing you need to do. The change will be totally seamless and you will enjoy all the benefits of this newer version:

  • Compatibility with virtually any device and browser (via HTML5).
  • The fastest version of Authentisign, yet.
  • The same interface whether you are on a PC, MAC, tablet or smartphone.
  • Large, easy to see, tablet and touch friendly icons.
  • All the newest features – Layouts, In-Person Signings, integration with Cloud based services such as Google Drive and DropBox.
  • Authentisign2Go is now lodged on their brand new, state of the art Cloud service that has 20 times the processing power of our previous Authentisign infrastructure for great performance and reliability.
  • There is no App to download. It just works on virtually any common device with a browser.

Here is a one-minute introduction video on Authentisign2Go –  Authentisign2Go Intro Video.

Here is a link to their full Authentisign2Go video training library – All Authentisign2Go Videos.

If you have any questions, contact our Help Desk at or 651-251-5456 (1-877-251-5455 toll free), M-F, 8:00-5:00.

Tagged with: ,

Instanet recently released several new updates to their Authentisign electronic signature application:

  • Instanet toll-free phone and chat support is now available 24/7, 365 days a year for all aspects of the Instanet app.  They expect all calls to be answered within one minute.  Click the “Live Support” link at the bottom of the Instanet home screen for phone, email and chat options.  Email support will still be 9 to 5 eastern time M-F for now, but will also move to 24/7 in the coming weeks.
  • Authentisign “Templates” are now referred to as “Layouts” to distinguish them from forms templates.
  • Authentisign layouts can be created and applied to documents (in addition to forms).
  • You can now import documents from Google Drive, Dropbox and Microsoft One Drive.

For more information on these and other Authentisign enhancements, check out the release notes.

Tagged with: ,

Authentisign will now send email alerts to you when a recipient’s email server returns an error message and the email is not delivered successfully.

For example, if you input an incorrect, non-existent email address and the receiving email server notifies Authentisign that the mailbox does not exist, Authentisign will email you (signing creator) notifying you of the issue. Authentisign will also post a message in the signing details page under the problem email address.

In addition to non-existent email addresses, the new functionality also monitors and notifies regarding mailbox-full, mailbox-busy, ISP blocking email and other email error messages.

Tagged with: ,

On Monday, there will be several changes made to the forms folders in Instanet.

All Minnesota State forms are currently available in folders created by the Minnesota Association of Realtors. Those folders are labeled: MN Residential Forms, MN Commercial Forms, MN Miscellaneous Forms and MN 2013 Forms. Those folders will remain the same along with the NorthstarMLS and Fannie Mae folders.

The folders labeled for specific types of transactions, such as Residential Listings (MN), will be removed. No individual forms will be removed, just these folders with duplicate copies that have been causing confusion.

Wisconsin forms will be available in folders labeled WI Residential Forms and WI Commercial Forms. (Note: these are the same limited selection of WI forms we have now. The Wisconsin State Association does not license their forms for use in Instanet.)

If you have certain types of transactions you do frequently that require the same forms, we recommend you create your own Quick Start groups of forms or forms templates. If you need help, check out our 7-minute video.

Tagged with: ,


Want to see a quick demonstration on Instanet’s new forms editor (called InstanetForms2Go)? Sign up for one of our two Short Intro to the InstanetForms2Go Editor webinars and get a brief overview of what the editor will look like on PC platforms. In addition, there will be an RPR Advanced webinar. Check out the webinar schedule below for dates & times. Registration to all NorthstarMLS webinars is FREE to subscribers — sign up now!

Short Intro to the InstanetForms2Go Editor
: Monday, Feb. 24 from 10-10:30 AM (click to register)
When: Wednesday, Feb. 26 from 2:30-3 PM (click to register)
What: With the pending upgrade to the InstanetForms2Go editor, we wanted to offer a quick guide to some of the changes our PC users will see. Expect this demonstration to last between 15-20 minutes.
Note: If you are a Google Chrome, Mac, or iPad user, then you are already using the new version of the editor. This webinar would be a recap for you.

RPR Advanced: 10 Power Ways to Use RPR
: Thursday, Feb. 27 from 11 AM-12 PM (click to register)
What: With all the information and tools RPR® has available, have you ever wondered where to start? Or perhaps you’re looking for new ways to use RPR to impress clients. If so, this class is for you! This webinar will explore the top 10 most powerful ways you can use RPR in your business to immediately see results.

Click here to take a look at upcoming NorthstarMLS Webinars in a calendar view.

NorthstarMLS Webinars OnDemand We have recorded some of our past webinars and posted them on our YouTube channel. Check them out if you’d like to refer back to them or view them on your own time.

Tagged with: , , ,

Instanet is rolling out its improved forms editor (called InstanetForms2Go) to replace the current Adobe Reader based “Classic” version on all platforms, including Internet Explorer and Firefox for PC. InstanetForms2Go (IF2Go) is faster, has better features and eliminates the bugs and technical issues associated with Adobe Reader.

Those of you using the Chrome Web browser, a Mac, or any mobile device for Instanet have already been using IF2Go for some time. If you use Internet Explorer or Firefox on a Windows PC, you now have the IF2Go editor for all NorthstarMLS listing input forms.

Starting Friday, February 21, we will transition to IF2Go on all forms for all browser platforms. Those of you still using the Adobe Reader-based Instanet “Classic” (on Internet Explorer or Firefox for PC), will see a banner in Instanet Forms “Classic.” You will be able to click on the banner and use IF2Go, as soon as that banner is available on Friday, February 21st. You can also switch back to “Classic” if you want, for now, until we make the full transition.

Watch Overview Video (2 minutes, 21 seconds)
(Note: we are working on a short new webinar to cover IF2Go in more detail.)

Tagged with: ,

Using Authentisign2Go for iPad

Earlier this month we announced Authentisign2Go for iPad is available. Watch this brief video and see the basics of using Authentisgin2Go for your iPad as we guide you through the process of creating a signing.

Click here to watch the video on using Authentisign2Go for iPad.
(Video Duration = 3 minutes 1 second)

*REMINDER* Authentisign2Go is 100% browser based, so there is NO app to download and install. Beta testing on Android and Windows based tablets is underway — we’ll keep you posted on a release date.

Submit Your Own Tip! Do you have a question that you would like to see featured a Tip of the Week? Or maybe you have your own tip you would like to share with other NorthstarMLS users. Send your question or idea to We will use one submission each month and the winner will receive a $30 Caribou Coffee gift card!

Tagged with: , ,

Great news — Authentisign2go is here! This version of Authentisign is designed specifically for tablets and is available NOW. You will be able to set-up and create electronic signings on your iPad (beta testing on Android and Windows based tablets is underway — we’ll keep you posted on a release date). Authentisign2Go is 100% browser based, so it will not require the download and installation of an app.

Authentisign is completely integrated with InstanetForms, DocBox and TransactionDesk. Any form or document in your account can easily be added to a signing. All Authentisign and Authentisign2Go signings are 100% compatible. Signings created on a computer, PC or Mac, are viewable and editable in Authentisign2Go on an iPad and vice versa.

Using both Authentisign2Go and Instanet forms, you will now be able to write contracts and fill-in other forms, set-up the forms for electronic signature and have them signed, all on an iPad, remotely or while sitting with a client.

To check out all the features that can be found in Authentisin2Go, view the AS2Go FAQ document, or if you don’t want to read, go to the AS2Go Video Library and watch the short Help Videos. If you have any questions, please contact the NorthstarMLS Help Desk at 651-251-5456 (or toll free at 877-251-5455), or

Tagged with: ,

Removing the Listing Agent from an Authentisign Transaction

 Are you using Authentisign to complete your real estate transactions? A common question heard by the NorthstarMLS Help Desk is, “how do I remove the Listing Agent from my Authentisign transaction?” In this week’s video Tip of the Week, we show you how to select the proper recipients for your Authentisign transaction.

Click here to watch the video tip on removing the listing agent.
(video duration = 1 minute 31 seconds)

Tagged with: , ,

Learn How to Save Valuable Time in Instanet!

This 7-minute Instanet video tutorial walks you through how to create Quick Start Groups of forms and forms Templates. Creating either or both of these in Instanet will help you save a lot of set-up time whenever you need to create a transaction.

Click here to watch the video tip on Quick Start Groups vs. Templates.
(NOTE: For HD quality resolution, click the cog wheel icon on the video tool bar (bottom right) and select the 720p resolution.)

Submit Your Own Tip!
Do you have a question that you would like to see featured a Tip of the Week? Or maybe you have your own tip you would like to share with other NorthstarMLS users. Send your question or idea to We will use one submission each month and the winner will receive a $30 Caribou Coffee gift card!

Tagged with: , ,