As you may have heard, earlier this week the Board of the National Association of Realtors passed the Clear Cooperation Policy (aka MLS Policy 8.0) by a vote of 729 (91.24%) to 70 (8.76%). The Policy requires that listings be submitted as Active to the MLS within one business day of being marketed to the public. NAR's intent is to strengthen cooperation and address concerns surrounding off-market listings, particularly pocket listings and private listing networks that exclude many consumers.

What does this mean for you? NorthstarMLS is required to implement the Clear Cooperation policy by 5/1/2020. Staff will take time to look at how the Policy builds upon our already existing procedures, such as Coming Soon Status. We will recommend to our Board any adjustments needed to ensure brokers and agents have all the available options to serve their clients in compliance with the Policy and MLS participation.

The Clear Cooperation Policy allows for:

  • Coming Soon status (like we have at Northstar) so that you can still take time to get the property ready for market;
  • Privacy: if a seller needs to keep their listing/transaction private, there will be procedures to accommodate this as long as the listing is not publicly marketed;
  • Brokerage office listings: The policy does not prohibit sharing within the brokerage office before the listing is made public.
  • Sellers may still opt out of IDX display on agent/broker websites.

We will give updates as we prepare to comply with the Clear Cooperation Policy. For more information, we recommend these resources from NAR:

Our annual customer satisfaction survey just closed and the results are being tabulated and categorized.

Over 6,000 of you took the time to tell us how we are doing. That is a response rate of more than 30%! More importantly, over 4,500 of the respondents rated us either 9 or 10 on a 10-point scale.

320 of you said we have a lot of room for improvement, rating us between 0 and 6. The survey and your comments telling us what works, and what could be better, is our primary management tool and what we use to guide our improvement as your MLS.

FINAL CHANCE: 1-MINUTE of your time could win you a $100 Target Store Shopping Spree!

So far, over 5,200 of you have completed our annual survey. THANK YOU! That is amazing–our highest response rate in the 13 years we have been surveying. We are so appreciative of your willingness to share your thoughts and trust in our leadership to act.

But we're not quite done. If you have not yet completed the survey, there is still time for your to join your colleagues in making your voice heard. The survey closes at end of day Tuesday, October 29.

Click this link now to answer our quick two questions and automatically be entered into a drawing for one of 4 $100 Target Gift Cards.

Welcome to the annual NorthstarMLS subscriber survey! This very quick, 2-question survey gives you the opportunity to tell us how we are doing, and what NorthstarMLS can do better to make you and your clients more successful. Because NorthstarMLS staff and Board leadership read all your comments and use them to help plan improvements for the coming year, your feedback is critical!

Get started by rating our service on the scale. After clicking “Continue,” you will have the opportunity to enter your comments. Then click the “Finish” button and you are entered to win one of four $100 Target Gift Cards! Thank you for time and feedback!


NorthstarMLS Welcomes Itasca County Board of Realtors!

We are happy to welcome over 200 members of the Itasca County Board of Realtors (based in Grand Rapids, MN) to NorthstarMLS. Itasca County Board listings were converted over the weekend and are available to search in Matrix.

Itasca County Board Members: Some things to note that you may find helpful as you transition:

  1. Learning a new MLS system is challenging. We have a series of short videos organized by topic that will help you with the most frequently used features. Check out our Beginner Series, the Advanced Series. and our most recent Matrix 360 Series.
  2. All Active and off market listings have been converted, including media. We brought over all off-market listings dating back through 2009.
  3. After your Active listings were converted, we removed any listings that were found to have an existing listing already Active in NorthstarMLS. If you believe any of your listings were removed in error, or that you have duplicate listings that still need to be removed, contact our Help Desk at
  4. You can start adding new listings to NorthstarMLS any time, as well as editing your existing listings that have been converted over from Paragon to Matrix. Click the "Add/Edit" tab to open our listing input system. Hopefully you had a chance to attend training. Each screen in Add/Edit has an icon in the upper right–a circle with a letter "i" in it–that you can click for help, including PDF guides and short videos.
  5. We have converted your Contacts and Saved Searches from Paragon. They are under the "My Matrix" tab. If you find that yours have not been converted, report it to us at and we will investigate. This guide includes instructions for converting Saved Searches to Auto-Emails (the guide refers to items converted from FlexMLS but the instructions apply equally to conversions from Paragon).
  6. Third party partners, such as ShowingTime and Instanet Forms, are scheduled to convert your information no later than Tuesday morning.
  7. We also have a conversion guide that will help you with your transition.
  8. If you need help, contact our Help Desk at or 651-251-5456 (1-877-251-5455 toll free). Our office hours are M-F, 8:00 to 5:00.

We are happy to have you on board! We look forward to helping you transition, and to serving all your MLS needs.

Want to attend the 2019 REALTORS Unite state convention but can’t get away for two days? Buy a single-day pass and join in on the CE, networking and fun as your schedule allows.

Book your single-day pass for $125 at Check the schedule HERE to see education offerings each day.

The REALTORS® Unite Convention will be held on Sept. 25 & Sept. 26, 2019 at Mystic Lake Center. NorthstarMLS is sponsoring the event again this year and will be at the expo from 11:30AM-1PM on Sept. 26. Stop by our table with your questions or just to say hello! 

September marks the National Association of REALTORS® annual REALTOR® Safety Month, dedicated to safety awareness while on the job for real estate professionals nationwide. According to the latest NAR Member Safety Report, 62% have personal safety protocols in place that they follow with every client. This is more likely among females (67%) than among males (55%). 

Take time this month to consider how safe—or unsafe—you are as a real estate professional during the course of a typical day. Knowledge, awareness and empowerment are important in remaining prepared and safe during this month and every month.

For more tips, plus articles, videos, archived webinars, and more visit The REALTOR® Safety Network from NAR makes it easy for members to alert colleagues of imminent safety threats they've encountered by submitting an incident report online.

Check out the short video below from NAR for some good safety tips!

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REMINDER: MN State Forms Changes Take Effect August 1st

The Minnesota Association of REALTORS® has made changes to their existing forms. These changes go into effect Thursday, August 1st and will be available on Instanet Forms.

Take a look at this article from MAR or watch this video series (login required) for more information and a list of all the form changes that occurred.

If you have any questions about the Minnesota State Forms, contact the Minnesota Association of REALTORS at

Register this week for a chance to win some great prizes – including Vikings vs. Packers tickets at US Bank Stadium! 

The 2019 REALTORS® Unite Convention will be held on Sept. 25 & Sept. 26, 2019 at Mystic Lake Center and registration is now open. Get the early bird rate of $160 (normally $200) if you sign up before September 1! There are also some great giveaways (see the graphic above) if you sign up THIS WEEK – including Vikings vs. Packers tickets at US Bank Stadium on Dec. 23.  

The annual statewide convention will be filled with networking, education (including CE Hours for some sessions), a vendor expo, several guest speakers and more. NorthstarMLS is sponsoring the event again this year and will be at the expo from 11:30AM-1PM on Sept. 26. Stop by our table with your questions or just to say hello! 

When: Sept. 25-26, 2019
WhereMystic Lake Center (Prior Lake, MN)

Visit for registration details, hotel accommodations during the event and more.

NorthstarMLS has changed its policy to keep listing supplements available in the MLS for a full year after a listing goes off market (it was previously set to 8 days). Also, we have restored all supplements for listings that went off market over the past year. We believe this will be more beneficial for appraisers an agents who need the supplements available for reference for a longer time.