Author: NorthstarMLS

Are you working with a seller who would rather not schedule showings over the holidays? If the property is going to be unavailable for showing for more than 24 hours, the listing must be changed to TNAS (Temporary Not Available for Showing) Status.

Those days won’t count toward the Days On Market and the listing can go back to Active Status when the seller wants to show it again.

Questions? Contact the NorthstarMLS Rules & Regs Department at 651-251-3210 or click here take a look at the NorthstarMLS Listing Status Definitions Guide. 

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Tip of the Week: Rolling 12-Month Data View

Analyzing market data through graphs and looking for trends can be tricky because the data points sometimes change drastically from month to month. For example, if a brand new condo building was built in October 2018, home sales may have seen a large spike that month, when October is usually a slow sales month. Thankfully, when creating charts in InfoSparks (a NorthstarMLS core service & market analysis tool), there is an option to use a “rolling” data view to smooth short-term fluctuations and highlight longer-term trends you are looking for.

By using the Rolling 12 Months, you can educate buyers and sellers on basic fundamentals of statistics and provide meaningful information that can be used to make buying and selling decisions. Each data point on the line graph represents 12 months of activity up to that point in time. The sample set will be larger for more meaningful trend analysis. Note how much smoother the line is when using the Rolling 12 Months calculation.

Click here to try it out!

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As we look back on 2019, we are very thankful for our MLS subscribers and partners, and the opportunity to support your efforts to serve your clients’ dreams of home ownership.

Again this season, we are donating to Second Harvest Heartland on behalf of NorthstarMLS subscribers and our Board of Directors. Second Harvest is the upper midwest’s largest hunger relief organization, collecting and distributing tens of millions of pounds of food every year to those in need. We’re proud to support the important work they do for our communities.

We wish you a joyous holiday season, and a happy and prosperous 2020!

The NorthstarMLS Team

Use MyFloodStatus for pinpointing accurate Flood Determinations for Your Clients!
Sign up for a 30-minute webinar and learn more.

Learn about Accurate Flood Zone Determinations and how they help real estate professionals eliminate risk of liability, reduce flood insurance premiums for homeowners, buyers and sellers, remove properties from High Risk Flood Zones, and increase buyer activity for "low risk" properties in High Risk Flood Zones.

MyFloodStatus superior flood zone determinations can help you win more listings, market more properties, and stand out as an expert. Join the folks at MyFloodStatus for a free webinar to learn how to use this NorthstarMLS subscriber benefit (discounted rate on flood zone reports on specific properties with full MyFloodStatus professional support).

To access MyFloodStatus, click the "MyFloodStatus" link in the External Links box here on the Matrix home screen, or select "MyFloodStatus" from the Home tab drop-down menu.

Use Remine for targeted marketing now to get potential new business for 2020!
Sign up for one of this Wednesday's webinars and learn how.

NorthstarMLS core service Remine (available to you at no extra charge) can help you find new business and connect with past clients. With a traditionally slower winter market approaching, now is the perfect time to start farming and prospecting for the busier spring market ahead. Rather than blanketing the same message to an entire area and hoping for the best, Remine helps you target your efforts and messages using many data points and predictive models.

Over 500 of your NorthstarMLS colleagues have already signed up — it's not too late for you! Join the folks at Remine for a free webinar to learn how to use this NorthstarMLS subscriber benefit. This webinar covers how you can use the core service version of Remine that is available to you at no extra charge. It does not cover the advanced Pro version (that requires a paid subscription), nor will there be any time spent on upselling you to that version.

  • Date: Wednesday, November 20
  • Two different times to choose from: 10:00 to 11:00 am, or 2:00 to 3:00 pm.
  • Register: Click here to register. On the registration screen, click the date/time box at the top to select your preferred session.

To access Remine, click the "Remine" link in the External Links box here on the Matrix home screen, or select "Remine" from the Home tab drop-down menu.

As you may have heard, earlier this week the Board of the National Association of Realtors passed the Clear Cooperation Policy (aka MLS Policy 8.0) by a vote of 729 (91.24%) to 70 (8.76%). The Policy requires that listings be submitted as Active to the MLS within one business day of being marketed to the public. NAR's intent is to strengthen cooperation and address concerns surrounding off-market listings, particularly pocket listings and private listing networks that exclude many consumers.

What does this mean for you? NorthstarMLS is required to implement the Clear Cooperation policy by 5/1/2020. Staff will take time to look at how the Policy builds upon our already existing procedures, such as Coming Soon Status. We will recommend to our Board any adjustments needed to ensure brokers and agents have all the available options to serve their clients in compliance with the Policy and MLS participation.

The Clear Cooperation Policy allows for:

  • Coming Soon status (like we have at Northstar) so that you can still take time to get the property ready for market;
  • Privacy: if a seller needs to keep their listing/transaction private, there will be procedures to accommodate this as long as the listing is not publicly marketed;
  • Brokerage office listings: The policy does not prohibit sharing within the brokerage office before the listing is made public.
  • Sellers may still opt out of IDX display on agent/broker websites.

We will give updates as we prepare to comply with the Clear Cooperation Policy. For more information, we recommend these resources from NAR:

Target Your Marketing NOW using REMINE for potential new business in 2020!

NorthstarMLS core service Remine (available to you at no extra charge) can help you find new business and connect with past clients. With a traditionally slower winter market approaching, now is the perfect time to start farming and prospecting for the busier spring market ahead. Rather than blanketing the same message to an entire area and hoping for the best, Remine helps you target your efforts and messages using many data points and predictive models.

Join the folks at Remine for a free webinar to learn how to use this NorthstarMLS subscriber benefit. This webinar covers how you can use the core service version of Remine that is available to you at no extra charge. It does not cover the advanced Pro version (that requires a paid subscription), nor will there be any time spent on upselling you to that version.

  • Date: Wednesday, November 20
  • Two different times to choose from: 10:00 to 11:00 am, or 2:00 to 3:00 pm.
  • Register: Click here to register. On the registration screen, click the date/time box at the top to select your preferred session.

To access Remine, click the "Remine" link in the External Links box here on the Matrix home screen, or select "Remine" from the Home tab drop-down menu.

Check out these five time-saving features you can do from anywhere you have your tablet or smartphone handy on the ShowingTime mobile app.

1. Sync Showings to Your Mobile Calendar
Never worry about missing your next appointment, or spending time trying to find the information you need! With a few taps, you can sync your showing schedule straight to your phone’s calendar.

Here’s How: Click on “My Profile & Settings,” then scroll down to “Calendar Sync.”

2. Easily Manage Feedback
From the app, you can both request feedback from showing agents and respond to showing feedback requests. You don’t have to worry about yourself or other agents forgetting about feedback that could potentially be important to sell the listing.

Here’s How: Visit “Feedback” on the main page, where all inbound and outbound requests can be managed. Watch our video on leaving feedback with the app.

3. Give Your Sellers Access
An app just for your clients! My Home by ShowingTime, which can be used to confirm showings, view feedback you’ve approved, review their home’s listing activity, contact you, view upcoming showings and more.

Here’s How: When you tag your client to a listing, they will receive an email inviting them to download the My Home app.

4. View Reports
You don’t need to worry about being at your desktop computer – you can view listing activity reports right from your mobile device. This can be very helpful when you need some in-depth information in short order.

Here’s How: From the main page, scroll down to “Reports” and select a listing.

5. Search for Listings to Show
Sometimes you may find yourself waiting in the car or perhaps waiting at a listing. You might have to make a quick lunch stop. With the ShowingTime mobile app, you can fill the time by searching for listings from wherever you are. Even down time can be productive!

If you haven’t downloaded the ShowingTime app to your mobile device, get it now! You get instant access to your showings, feedback, reports and more.


Our annual customer satisfaction survey just closed and the results are being tabulated and categorized.

Over 6,000 of you took the time to tell us how we are doing. That is a response rate of more than 30%! More importantly, over 4,500 of the respondents rated us either 9 or 10 on a 10-point scale.

320 of you said we have a lot of room for improvement, rating us between 0 and 6. The survey and your comments telling us what works, and what could be better, is our primary management tool and what we use to guide our improvement as your MLS.


We are thrilled to announce the addition of School District links to all Property Full displays in Matrix. In your listing search results, click the MLS ID to view the Property Full display. The School District Number (in the General Property Information section) is now hyperlinked. Click the link and a new browser tab/window will open in Realtors Property Resource (RPR) with a list of the schools for that district.

The school list features a wealth of details (including ratings and reviews), and a link to a Report for each school that you can give to your clients. Filter the list by Elementary, Middle, High and school name. Sort by school name, proximity and rating.

You have long had access to RPR's school info, but these links in Matrix give you way faster and more convenient access.

(Note: RPR is a tool provided by the National Association of Realtors as a member-only benefit. These school links are therefore not provided in the MLS client portals.)

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