Welcome ICBR Members

NorthstarMLS Welcomes Itasca County Board of Realtors!

We are happy to welcome over 200 members of the Itasca County Board of Realtors (based in Grand Rapids, MN) to NorthstarMLS. Itasca County Board listings were converted over the weekend and are available to search in Matrix.

Itasca County Board Members: Some things to note that you may find helpful as you transition:

  1. Learning a new MLS system is challenging. We have a series of short videos organized by topic that will help you with the most frequently used features. Check out our Beginner Series, the Advanced Series. and our most recent Matrix 360 Series.
  2. All Active and off market listings have been converted, including media. We brought over all off-market listings dating back through 2009.
  3. After your Active listings were converted, we removed any listings that were found to have an existing listing already Active in NorthstarMLS. If you believe any of your listings were removed in error, or that you have duplicate listings that still need to be removed, contact our Help Desk at help@northstarmls.com.
  4. You can start adding new listings to NorthstarMLS any time, as well as editing your existing listings that have been converted over from Paragon to Matrix. Click the "Add/Edit" tab to open our listing input system. Hopefully you had a chance to attend training. Each screen in Add/Edit has an icon in the upper right–a circle with a letter "i" in it–that you can click for help, including PDF guides and short videos.
  5. We have converted your Contacts and Saved Searches from Paragon. They are under the "My Matrix" tab. If you find that yours have not been converted, report it to us at help@northstarmls.com and we will investigate. This guide includes instructions for converting Saved Searches to Auto-Emails (the guide refers to items converted from FlexMLS but the instructions apply equally to conversions from Paragon).
  6. Third party partners, such as ShowingTime and Instanet Forms, are scheduled to convert your information no later than Tuesday morning.
  7. We also have a conversion guide that will help you with your transition.
  8. If you need help, contact our Help Desk at help@northstarmls.com or 651-251-5456 (1-877-251-5455 toll free). Our office hours are M-F, 8:00 to 5:00.

We are happy to have you on board! We look forward to helping you transition, and to serving all your MLS needs.

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