Tip of the Week for 5/22
Tip of the Week: ShowingTime SMS Enhancements
Text messaging (SMS) is a convenient way to access showing instructions or get appointment updates through ShowingTime. Since showing instructions can often be long, cell phone carriers sometimes split messages into five, six or more separate SMSs that can confuse recipients and clutter their phones. If you’re using ShowingTime, you’ve likely already noticed shorter SMS messages from ShowingTime.
Here’s how this benefits you:
- Up-to-Date Showing Instructions: Now, showing agents can easily see the latest instructions by tapping on the URL from within their confirmation text.
- Secured Access Details: With this latest update to short SMSs, all sensitive appointment details are accessible only via the included URL sent with confirmation texts.
- Single SMS for Each Appointment Confirmation: This update removes this annoyance and leverages the smart link included within the text message to give agents all the info they may need on the fly.
Additionally, new abbreviations are now being used for appointment statuses so that appointment notifications are always delivered in a single SMS.
For more information on these enhancements and to view the abbreviation guide, click here.
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