Service Quality Index Survey Results
“We’re building what they call a ‘reservoir of good will’ with our customers. They trust us to do the right thing,” – John Mosey
NorthstarMLS recently conducted its ninth annual Service Quality Index Survey. The survey collected overall subscriber feedback. Recipients were selected on a completely random basis. The results we received this year, and in the past, are invaluable to us and keep us in line with what is working, what needs to be adjusted and what subscribers want to see in the future.
This year we broke down, evaluated and summarized the 2014 SQI Survey results in an interactive online magazine for your viewing pleasure — it looks really nice on smart phones and tablets, too! Take a look at how your colleagues rated the NorthstarMLS system and core services. There’s also a a brief message from incoming 2015 RMLS Board Chair, Peter Sparr. Take a look at our 2014 SQI Survey magazine now!
Click the magazine cover (above) to view the SQI Survey Magazine
(Also is viewable on tablets and smart phones)