New Withholds Process

IMPORTANT ANNOUNCEMENT

If your seller signs a Certification to Withhold from MLS form, the current process is to fax that signed form to NorthstarMLS within two business days of the contract effective date.  Starting Monday, August 25, NorthstarMLS is changing this process.

Instead of faxing the form to us, you must enter the Withhold into the Add/Edit system and upload the seller-signed Withhold form as a supplement.  The timing requirement is still within two days of the contract effective date.

We have enhanced the Add/Edit system to allow entry of Withholds that makes them available for your view only (and your office) without going to the MLS, data feeds or being visible to any other NorthstarMLS subscriber.  This will be available for you to start using on Thursday, August 21, though you are not required to use it until Monday the 25th.

For a quick 3-minute demonstration of this process, please watch this video.

The process to enter your Withholds is quick, as only basic address, date and PID number fields are required.  Please note that if you are using Internet Explorer, do not run it in Compatibility mode or you will not be able to upload the Withhold form.

For more details about the how’s and why’s of this process change, please check out our Frequently Asked Questions.  If you still need help, contact our Help Desk at help@northstarmls.com or 651-251-5456 (toll free 1-877-251-5455), M-F, 8:00 – 5:00.

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