Instanet Updates

Instanet recently released several new updates to their Authentisign electronic signature application:

  • Instanet toll-free phone and chat support is now available 24/7, 365 days a year for all aspects of the Instanet app.  They expect all calls to be answered within one minute.  Click the “Live Support” link at the bottom of the Instanet home screen for phone, email and chat options.  Email support will still be 9 to 5 eastern time M-F for now, but will also move to 24/7 in the coming weeks.
  • Authentisign “Templates” are now referred to as “Layouts” to distinguish them from forms templates.
  • Authentisign layouts can be created and applied to documents (in addition to forms).
  • You can now import documents from Google Drive, Dropbox and Microsoft One Drive.

For more information on these and other Authentisign enhancements, check out the release notes.

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