With Fall season here, showings are on the rise and so are complaints about rules violations (such as entering a listing without an appointment) and serious etiquette violations (such as failing to lock the door when you and your client leave). We thought it a good time for a reminder for all of us about the importance of following showing rules and etiquette.

While this is not an official or complete list, our infographic illustrates some common showing etiquette behaviors that you can share with your office or team members. 

Etiquette Quick Tips: 

  • Be on time
  • If the showing gets canceled or postponed, let the listing office know immediately so the seller can be contacted
  • View the home together with your potential buyer — avoid letting them roam the home by themselves
  • Never allow buyers to enter a property unaccompanied
  • Leave your business card in the house after the showing as a courtesy to the seller
  • Make sure you’ve confirmed the showing so you or your clients are not waiting or turned away
  • Use your own lockbox or e-key to open the property for a showing
  • Take your shoes off before you start the showing — a good sign of respect to the current homeowner
  • Honor the listing agent’s relationship with the seller and encourage the seller to direct all questions to his or her agent
  • Have a listing sheet ready with all the info of the property for buyers to easily refer back to
  • Respect you client by limiting your use of cell phones or computers to the business a hand
  • Don’t allow anyone to eat, drink, smoke, dispose of trash or bring pets into the property
  • Double check that all doors & windows are locked before you leave the property
  • Report any problems with the property to the Listing Agent

The video below offers showing etiquette tips that we’ve received from agents, along with some plain common sense, to help ensure a pleasant house hunting experience. Give it a view if you have two minutes – you might get a chuckle!

MLS data is always evolving and being updated. Inaccurate listing data can quickly deflate potential buyers’ perceptions of your clients’ home. NorthstarMLS safeguards market information so you can do your job confidently. When you login to the MLS, you can be assured that you’re seeing the latest, most accurate information about a property. The rules we operate by, the decisions we make, the regulations we enforce: all are created through the input and guidance of agents and brokers, and from subscriber Associations. Below is a summary of 2017 statistics pulled from the NorthstarMLS Rules & Regs Customer Service report.
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Dear NorthstarMLS Subscribers,

Last year, the subscribing agents and brokers of NorthstarMLS sold over $20 billion of real estate.

$20 Billion Plus! That’s an amazing feat that you helped make possible. Congratulations.

NorthstarMLS is proud to be your partner is making homeownership happen. The information we safeguard, the rules we enforce and the community we foster help you do what you do with confidence.

Thank you for helping us make the market work.

Sincerely,

John Mosey
NorthstarMLS President & CEO

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