Are you working with a seller who would rather not schedule showings over the holidays? If the property is going to be unavailable for showing for more than 24 hours, the listing must be changed to TNAS (Temporary Not Available for Showing) Status.

Those days won’t count toward the Days On Market and the listing can go back to Active Status when the seller wants to show it again.

Questions? Contact the NorthstarMLS Rules & Regs Department at 651-251-3210 or click here take a look at the NorthstarMLS Listing Status Definitions Guide. 

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With Fall season here, showings are on the rise and so are complaints about rules violations (such as entering a listing without an appointment) and serious etiquette violations (such as failing to lock the door when you and your client leave). We thought it a good time for a reminder for all of us about the importance of following showing rules and etiquette.

While this is not an official or complete list, our infographic illustrates some common showing etiquette behaviors that you can share with your office or team members. 

Etiquette Quick Tips: 

  • Be on time
  • If the showing gets canceled or postponed, let the listing office know immediately so the seller can be contacted
  • View the home together with your potential buyer — avoid letting them roam the home by themselves
  • Never allow buyers to enter a property unaccompanied
  • Leave your business card in the house after the showing as a courtesy to the seller
  • Make sure you’ve confirmed the showing so you or your clients are not waiting or turned away
  • Use your own lockbox or e-key to open the property for a showing
  • Take your shoes off before you start the showing — a good sign of respect to the current homeowner
  • Honor the listing agent’s relationship with the seller and encourage the seller to direct all questions to his or her agent
  • Have a listing sheet ready with all the info of the property for buyers to easily refer back to
  • Respect you client by limiting your use of cell phones or computers to the business a hand
  • Don’t allow anyone to eat, drink, smoke, dispose of trash or bring pets into the property
  • Double check that all doors & windows are locked before you leave the property
  • Report any problems with the property to the Listing Agent

The video below offers showing etiquette tips that we’ve received from agents, along with some plain common sense, to help ensure a pleasant house hunting experience. Give it a view if you have two minutes – you might get a chuckle!

Are Your Clients Seeing “Coming Soon” Listings? We introduced Coming Soon Listing Status this past November. This status in Matrix allows you to pre-market your listing through the MLS for a limited time until it is ready for showings. If you send your clients Auto-Emails in NorthstarMLS Matrix, they will not receive Coming Soon listings in their Client Portal unless you select that Status in your search criteria. You might want to update any Auto-Emails you created before November if you want to include Coming Soon’s. Some Stats Since its release, over 600 listings entered in NorthstarMLS Matrix were listed as Coming Soon with an average length of seven days in the status before being moved to Active. Before you set a listing to Coming Soon Status, please ensure you are educated on how it works and its proper use. We have these materials to help you: You can also watch the quick video below to see how it works!
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Are you working with a seller who would rather not schedule showings over the holidays? If the property is going to be unavailable for showing for more than 24 hours, the listing must be changed to TNAS (Temporary Not Available for Showing) Status.

Those days won’t count toward the Days On Market and the listing can go back to Active Status when the seller wants to show it again.

Questions? Contact the NorthstarMLS Rules & Regs Department at 651-251-3210.

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Coming Soon Listing status on NorthstarMLS, which became available last week, allows you a head start on marketing your client’s listing until it’s ready to show.

Watch this quick video to see how it works!

Before you set a listing to Coming Soon Status, please ensure you are educated on how it works and its proper use. Check out our Coming Soon training materials to help you get started.

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NorthstarMLS is pleased to announce the availability (starting November 14) of a new MLS status called “Coming Soon.” The Coming Soon Status allows you to pre-market your listing through the MLS for a limited time until it is ready for showings.

Before you set a listing to Coming Soon Status, please ensure you are educated on how it works and its proper use. We have these materials to help you:

A quick glance at the highlights of Coming Soon status:

  • Property cannot be shown while in Coming Soon status ($1,000 fine for violation)
  • Listing is viewable on Matrix by all agents and can be shared with their clients via email, print and the Client Portal
  • Broker/Agent IDX websites will receive Coming Soon listings in their data feed and may choose to display them
  • Non-IDX third party websites will not receive Coming Soon listings in their broker-directed data feeds, though agent/broker may add them there themselves
  • Requires a seller-signed Coming Soon Authorization form (available in Instanet) be uploaded with the listing
  • Listing may remain in Coming Soon status for no more than 21 days, after which it will automatically convert to Active status (or sooner, depending on the Availability Date you set in our Add/Edit system).
  • Market time does not accrue while in Coming Soon status

As always, if you have questions or need help, contact our Help Desk at help@northstarmls.com, 651-251-5456 (1-877-251-5455). Our business hours are M-F, 8:00 to 5:00.

 

Like any industry, real estate has its own language, with plenty of jargon, specialized terms and abbreviations used daily by professionals in the biz. But lingo used by real estate professionals in the MLS system can sometimes be confusing when you’re selecting the proper status for a listing in the MLS.

Inaccurate listing statuses and untimely listing updates in the NorthstarMLS database continues to be one of the most common complaints to our Rules and Regs Department. It’s frustrating to everyone involved if you have to back track and tell an interested buyer that a property isn’t available because it’s listed wrong on the MLS.

In the first half of 2018, the NorthstarMLS Rules and Regs Department reported over 460 violations for listings in the NorthstarMLS system with an incorrect status. It’s an easy violation to avoid, and having listings in the correct status helps keep the MLS as accurate and up-to-date as possible.

Our definitions infographic can help! It provides clarity with a definition and an example/situation of each Listing Status available in NorthstarMLS Matrix and when it should be applied. Give it a quick view!

Questions? Our rules & regs staff is here to help! If you have questions about NorthstarMLS rules and regs, contact us at help@northstarmls.com or call 651-251-3210.


Rules Roundup On Demand Want to check out older Rules Roundup topics? Click here to view an archive of previous Rules Roundup entries.

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We are happy to announce a rule change to honor your requests for better flexibility in working with your clients. Though NorthstarMLS rules do not allow duplicate listings in most cases, there are now two more exceptions:

  1. A property may be entered as Active in both Single Family Residential with “To-Be-Built” Construction Status, and in Lots & Land with the same Property Identification Number (PID). The property owner must complete and sign a listing input form for each of the property types that accurately represents what is being offered for sale on each listing.
  2. If you are selling a property with a large parcel of land, you may enter it in two different configurations. For example, let’s say your client has a house with 20 acres of land. You may want to enter it once with all 20 acres, and separately at a lower price with just 10 acres. They can both be entered in a single Property Type, or separate ones (for example the larger lot in Farms and the smaller one in Single Family Residential). Whatever configurations you and your client choose, you are limited to no more than two Active (and/or TNAS) listings for the same PID. This applies only to large parcel listings, so the acreage difference between the two listings must be more than one acre.

Here’s the important part for you to keep our Compliance Department at bay!
In both these exceptions, after the sale of the property, you must pend and then close the configuration that sold. The listing for the other configuration must be Cancelled within 24 hours of the other listing being Closed.

If you have questions about either of these exceptions, contact our Help Desk at 651-251-5456 (1-877-251-5455 toll free) or help@northstarmls.com, M-F, 8:00 to 5:00.

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Gearing up for the spring market? That likely means more showings and open houses.

The video below offers showing etiquette tips that we’ve received from agents, along with some plain common sense, to help ensure a pleasant house hunting experience. Give it a view if you have two minutes – you might get a chuckle!

Don’t forget to use ShowingTime to manage your showings & open houses. It’s a NorthstarMLS core service and part of your MLS subscription.

Questions? Our rules & regs staff is here to help! Contact us at help@northstarmls.com or 651-251-3210.

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