Many of you have asked us to add “virtual” live stream open houses to NorthstarMLS. We are happy to announce that the system programming is complete, and you may now add these to your listings.

The Open House scheduling tab in the Add/Edit system has been reactivated with two available Open House Types to choose from: Public Virtual and Broker Virtual. (Scheduling of physical open houses remains suspended.)

Please note, live stream Virtual Open Houses are scheduled live broadcasts. If you have an unbranded recorded tour of the home, you may continue to add it as a Virtual Tour, but not as a live stream Virtual Open House.

As you would expect, Broker live stream Virtual Open Houses are viewable only within NorthstarMLS by other subscribers. So, there are no restrictions.

Live stream Public Virtual Opens are shared within NorthstarMLS, client emails/portals and through the IDX and third-party website feeds. There are no restrictions on what site/tool you may use to host these live stream open houses. Popular choices include Zoom, GoToMeeting, Facebook Live, Google Meet, Microsoft Teams, YouTube Live.

However, during the live stream public virtual open house, do not promote yourself, your broker or your services. Particularly if you want to later upload the recording as a Virtual Tour.

Also, there are two new MLS fields available for live stream Virtual Open Houses:

  • Live Stream URL: The web address for your live stream virtual open house.
  • Virtual Open House Additional Info: This is a text field where you can enter other details, for example call-in phone numbers for a live stream open house on Zoom.

Same as with physical open houses, information on live stream virtual open houses is available by clicking the Open House icon below the main photo:  or the Open House tab in the Matrix 360 display (the tab will be active if there is an Open House scheduled). They may be searched through “Open House” under the Matrix Search tab.

Public and Broker Live Stream URLs may not be placed in the Public Remarks field. They are, however, allowed in the Agent Remarks field.

After the Live Stream Open House has ended, you may upload a recording of it to your listing as a Virtual Tour as long as it contains no agent/broker branding or links out to other websites. (For example, a link to your recorded open house on your branded social media site would not be acceptable as a virtual tour.)

Questions? Contact our Help Desk at help@northstarmls.com or 651-251-5456 (1-877-251-5455), M-F 8:00-5:00 (closed at noon on April 10 for Good Friday).

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As you may have noticed, we have a new, frequently requested feature in our Add/Edit system: Clone. Not the biochemistry kind, but the ability to create an exact duplicate of an already existing listing for which you are the List or Co-List Agent (if your broker has granted you permission to add new listings). If you have Office Broker permissions, you may Clone any listing previously listed by any agent in your office.

Clone differs from the Copy function in that it duplicates everything: all listing data fields (including Remarks) all media (photos, supplements and virtual tours) and any future-dated open houses. The only thing we skip are certain date fields (List Date, Expiration Date) that you will want to set fresh.

To clone a listing, log in to the Add/Edit system, and click the Clone icon on any of your listings. 

It looks like this:

You will find it right next to the Copy icon. After clicking the Clone icon, click the Confirm button, and the system will create your Clone. Review your Cloned listing, make any desired changes, and save.

If you do not see the Clone icon, you are not the List/Co-List Agent on that listing or, your broker has not granted you permission to add listings.

We hope you enjoy this popularly requested feature. If you have questions, contact our Help Desk at help@northstarmls.com or 651-251-5456 (toll free 1-877-251-5455). Our business hours are M-F, 8:00-5:00.

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We recently announced several Add/Edit updates — including a redesigned and easier-to-use drop-down list for sorting your results. These were all based on user requests/feedback. 

Previously, the default display showed all of your listings, sorted by most "Recently Edited." But because of slow performance issues caused by loading all listings for every user every session, (especially for office brokers that are assigned to several offices and manage many listings), we changed the default to show only those listings edited in the "Past 30 Days". This initial sort makes the system perform faster for all.

But the option to view all of your listings sorted by most "Recently Edited" is still available. When you log in, click "Past 30 Days" on the top Sort Menu and switch to "Recently Edited" (or any of the other sort options in the list).

The animation below shows you the list of sort options, including the new default "Past 30 Days" (click it to open a larger version in a new browser window).

Watch our revised Add/Edit Search video for a closer look the enhancements we made in June. 

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We are pleased to announce these Add/Edit updates, all based on user requests/feedback. For more details, check out our Add/Edit Help Guide.

  • Improved home screen navigation. Rather than the series of different links running across the top, we have organized drop-down menus for Property Type and Status. Simply click to check or uncheck the ones you want in your results. Default selections when you log in are all Property Types and Active Status.
  • Redesigned and easier-to-use drop-down list for sorting your results.
  • When you add search filters using the search bar, they now appear below the search bar, leaving the search bar empty for easier further searching.
  • Listing results now include the property type icon.
  • When inputing/editing a listing and entering a date into a date field, you are no longer forced to use the pop-up calendar. You can type in the date if you prefer.
  • We have added a card icon next to your name in the top blue banner. Click on this for all your information, including NRDS ID, Office Name/ID, you MLS permission level, and your Operating System and Browser version.
  • For those of you who use the LogIn As feature to support fellow staff, we have added color highlighting to make it more obvious when you are logged in as someone else.

Our IT staff is continually looking at your feedback to make the system better. Watch for more enhancements coming soon!

By popular demand, we recently made a change to our Add/Edit system where all photo uploads automatically have the photo filename as the photo caption. Also by popular demand, we now have a way for you to quickly clear those automatic captions if you don't want them. After uploading your photos, click the "Select All" box, then the "Remove Captions" button. The animation below shows you exactly how (click it to open a larger version in a new browser window). You can also use the new button to remove captions on individual photos or a selected group of photos.

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The NorthstarMLS Add/Edit system will be unavailable for about 30 minutes starting tonight at 9:00pm. We need the downtime to release several new enhancements, including:

  • Larger maximum file size for both photos and supplements (up to 20 MB each).
  • When uploading a photo to a listing, the photo file name will automatically populate as the photo caption.
  • When viewing a listing in Add/Edit, we will automatically hide the map so that you can more easily see the data. (You can still toggle the map pin icon to view it.)
  • If one of your Incomplete listings expires (or you accidentally delete an Incomplete or Withheld listing), our Help Desk will be able to quickly restore it for you.

Tip of the Week – Accessibility Features in Matrix

If you’re searching for suitable homes for buyers with disabilities, it can be a tricky task. The CDC estimates that one in four U.S. adults – 61 million Americans – have a disability. Your next client may have a disability and you’ll need to find something that suits their needs. 

Fortunately, the NorthstarMLS Matrix Add/Edit system has nearly 20 different accessibility options to choose from when you enter a listing into the MLS. Other agents will be able to search for these when they’re working with a buyer with a disability. 

While these fields are not required, we encourage you to complete this field when appropriate. It will spare yourself, your colleagues and most importantly the client your working with a lot of wasted time searching for homes that just won’t work because of their disability.

The image below shows how to enter accessibility features of a listing into the Add/Edit system (click on it for a larger view of it in a new browser tab)


Submit Your Own Tip! Do you have a question that you would like to see featured a Tip of the Week? Or maybe you have your own tip you would like to share with other NorthstarMLS users. Send your question or idea to tips@northstarmls.com. We will use one submission each month and the winner will receive a $30 Caribou Coffee gift card!


Tips On Demand Want to check out older Tip of the Week topics? Click here to view an archive of previous Tip of the Week entries.

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Tip of the Week – Add/Edit Teams Videos Now Available 

If you want to learn more about how Teams work in the new-look NorthstarMLS Add/Edit system, check out our three tutorial videos below that will help you get started. The way Teams work on NorthstarMLS didn't change, but the enhancements make them easier to manage.

Here are quick links to the Teams in NorthstarMLS Add/Edit tutorial videos.

The Help section of our Add/Edit system includes these videos and a PDF print guide, too.


Submit Your Own Tip! Do you have a question that you would like to see featured a Tip of the Week? Or maybe you have your own tip you would like to share with other NorthstarMLS users. Send your question or idea to tips@northstarmls.com. We will use one submission each month and the winner will receive a $30 Caribou Coffee gift card!


Tips On Demand Want to check out older Tip of the Week topics? Click here to view an archive of previous Tip of the Week entries.

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The final components of our new Add/Edit system are now LIVE (listing input, edit, copy and search). These have the same look and feel of the previously released media, open houses, and team functions. A couple things to note:
  • On the Add/Edit home screen, there will be a “Past Listings” section that will have all your off market listings. We need a few more days to get that in place. In the meantime, if you need to look at your off markets, use the search bar to search your name (or NRDS ID), and the status you want (such as Sold).
  • As already noted, the “Special Edit” feature will not be available to Head and Office Brokers for another couple weeks. If you have Head or Office Broker permissions and need any special edits, email them to our Help Desk at help@northstarmls.com (with Special Edit in the subject line) and we will take care of them for you both during and outside normal business hours.
The Help section of our Add/Edit system includes videos and PDF print guides. Here are quick links to the latest. Also included with this release are the new and enhanced data fields we posted last week. These are now reflected in the NorthstarMLS listing input forms in Instanet.
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The NorthstarMLS Add/Edit system will be unavailable Monday night, November 5, from 11:00pm until 3:00am Tuesday morning.

During this time, we are releasing the final components of our newly designed Add/Edit system: Listing input, edit, copy and search. This will have the same look and feel of the previously released media, open houses, and team functions.

If you would like a preview of what the redesign of the rest of the system will look like, we have print guides and videos prepared.

Also included with this release are the new and enhanced data fields we posted last week. The NorthstarMLS listing input forms on Instanet will reflect these changes Tuesday morning.

Important note to Office Brokers: Those with Office and Head Broker permissions have a “Special Edit” feature for making certain listing changes that are not available to agents in the regular Edit function. This Special Edit portion requires more time to complete in the new system and will be released on November 20. If you are an Office or Head Broker and need any special edits on your listings between now and then, please email the details to our Help Desk (help@northstarmls.com) with Special Edit in the subject line, and we will take care of the edits for you.

Questions? Contact our Help Desk at help@northstarmls.com, 651-251-5456 (1-877-251-5455 toll free). We’re here M-F, 8:00 to 5:00.