Are you working with a seller who would rather not schedule showings over the holidays? If the property is going to be unavailable for showing for more than 24 hours, the listing must be changed to TNAS (Temporary Not Available for Showing) Status.

Those days won’t count toward the Days On Market and the listing can go back to Active Status when the seller wants to show it again.

Questions? Contact the NorthstarMLS Rules & Regs Department at 651-251-3210 or click here take a look at the NorthstarMLS Listing Status Definitions Guide. 

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With Fall season here, showings are on the rise and so are complaints about rules violations (such as entering a listing without an appointment) and serious etiquette violations (such as failing to lock the door when you and your client leave). We thought it a good time for a reminder for all of us about the importance of following showing rules and etiquette.

While this is not an official or complete list, our infographic illustrates some common showing etiquette behaviors that you can share with your office or team members. 

Etiquette Quick Tips: 

  • Be on time
  • If the showing gets canceled or postponed, let the listing office know immediately so the seller can be contacted
  • View the home together with your potential buyer — avoid letting them roam the home by themselves
  • Never allow buyers to enter a property unaccompanied
  • Leave your business card in the house after the showing as a courtesy to the seller
  • Make sure you’ve confirmed the showing so you or your clients are not waiting or turned away
  • Use your own lockbox or e-key to open the property for a showing
  • Take your shoes off before you start the showing — a good sign of respect to the current homeowner
  • Honor the listing agent’s relationship with the seller and encourage the seller to direct all questions to his or her agent
  • Have a listing sheet ready with all the info of the property for buyers to easily refer back to
  • Respect you client by limiting your use of cell phones or computers to the business a hand
  • Don’t allow anyone to eat, drink, smoke, dispose of trash or bring pets into the property
  • Double check that all doors & windows are locked before you leave the property
  • Report any problems with the property to the Listing Agent

The video below offers showing etiquette tips that we’ve received from agents, along with some plain common sense, to help ensure a pleasant house hunting experience. Give it a view if you have two minutes – you might get a chuckle!

Are Your Clients Seeing “Coming Soon” Listings? We introduced Coming Soon Listing Status this past November. This status in Matrix allows you to pre-market your listing through the MLS for a limited time until it is ready for showings. If you send your clients Auto-Emails in NorthstarMLS Matrix, they will not receive Coming Soon listings in their Client Portal unless you select that Status in your search criteria. You might want to update any Auto-Emails you created before November if you want to include Coming Soon’s. Some Stats Since its release, over 600 listings entered in NorthstarMLS Matrix were listed as Coming Soon with an average length of seven days in the status before being moved to Active. Before you set a listing to Coming Soon Status, please ensure you are educated on how it works and its proper use. We have these materials to help you: You can also watch the quick video below to see how it works!
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Are you working with a seller who would rather not schedule showings over the holidays? If the property is going to be unavailable for showing for more than 24 hours, the listing must be changed to TNAS (Temporary Not Available for Showing) Status.

Those days won’t count toward the Days On Market and the listing can go back to Active Status when the seller wants to show it again.

Questions? Contact the NorthstarMLS Rules & Regs Department at 651-251-3210.

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Away for the holidays? Update Your Projected Close Dates!

Getting ready to head out to celebrate or take a vacation this holiday season? Take a few minutes and make sure the projected closed dates (PCD) on all your pending listings are updated. Currently, NorthstarMLS has over 2,230 listings that have a projected closed date between 12/18/18 and 1/2/19.

During this busy time of year it can be easy to forget to update listings.

We kindly ask that you double check your pending listings and remember to close the listing after the sale or update the projected close data if it doesn’t close. Make the holidays worry free and update your PCD!

Questions? Contact the NorthstarMLS Rules & Regs Department at 651-251-3210.

 

Like any industry, real estate has its own language, with plenty of jargon, specialized terms and abbreviations used daily by professionals in the biz. But lingo used by real estate professionals in the MLS system can sometimes be confusing when you’re selecting the proper status for a listing in the MLS.

Inaccurate listing statuses and untimely listing updates in the NorthstarMLS database continues to be one of the most common complaints to our Rules and Regs Department. It’s frustrating to everyone involved if you have to back track and tell an interested buyer that a property isn’t available because it’s listed wrong on the MLS.

In the first half of 2018, the NorthstarMLS Rules and Regs Department reported over 460 violations for listings in the NorthstarMLS system with an incorrect status. It’s an easy violation to avoid, and having listings in the correct status helps keep the MLS as accurate and up-to-date as possible.

Our definitions infographic can help! It provides clarity with a definition and an example/situation of each Listing Status available in NorthstarMLS Matrix and when it should be applied. Give it a quick view!

Questions? Our rules & regs staff is here to help! If you have questions about NorthstarMLS rules and regs, contact us at help@northstarmls.com or call 651-251-3210.


Rules Roundup On Demand Want to check out older Rules Roundup topics? Click here to view an archive of previous Rules Roundup entries.

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Gearing up for the spring market? That likely means more showings and open houses.

The video below offers showing etiquette tips that we’ve received from agents, along with some plain common sense, to help ensure a pleasant house hunting experience. Give it a view if you have two minutes – you might get a chuckle!

Don’t forget to use ShowingTime to manage your showings & open houses. It’s a NorthstarMLS core service and part of your MLS subscription.

Questions? Our rules & regs staff is here to help! Contact us at help@northstarmls.com or 651-251-3210.

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MLS data is always evolving and being updated. Inaccurate listing data can quickly deflate potential buyers’ perceptions of your clients’ home. NorthstarMLS safeguards market information so you can do your job confidently.

When you login to the MLS, you can be assured that you’re seeing the latest, most accurate information about a property. The rules we operate by, the decisions we make, the regulations we enforce: all are created through the input and guidance of agents and brokers, and from subscriber Associations.

Below is a summary of 2017 statistics pulled from the NorthstarMLS Rules & Regs Customer Service report.

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Rules RoundupStatus Change Over the Holidays

Are you working with a seller who would rather not schedule showings over the holidays? If the property is going to be unavailable for showing for more than 24 hours, the listing must be changed to TNAS (Temporary Not Available for Showing) Status. Those days won’t count toward the Days On Market and the listing can go back to Active Status when the seller wants to show it again.

Questions? Contact the NorthstarMLS Rules & Regs Department at 651-251-3210.


Rules Roundup Archive Want to check out older Rules Roundup topics? Click here to view an archive of previous Rules Roundup entries.

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Rules Roundup — Don’t Risk a Copyright Lawsuit!

When you submit a photograph to the NorthstarMLS database, MLS rules require that you have the authority for the Service to include the content in MLS Compilation, in any statistical report, on comparables, IDX or Broker Reciprocity data feeds, RETS data feeds, listing syndication, and any other form of licensing permitted under MLS rules and authorized by NorthstarMLS.

Who owns the photo or who has rights to use it can be confusing, but it’s important to ensure you have the rights to use every photo you load on NorthstarMLS. If you did not take the photos yourself, the National Association of REALTORS® offers three sample agreements (see below) between an agent and a photographer. A copyright lawsuit could cost you thousands, even if it was unintentional – here’s a recent example.

The agreements do not constitute legal advice, or substitute for specific legal advice or opinions. The user of a sample document should not use it without consulting with the broker and legal counsel. The use should be modified to address the specific legal needs of the user.

Work for Hire Agreement: The commissioned photographs are a “Work for Hire”, which means the commissioning party is the automatic owner of the photographs from their creation. Read more…

Assignment Agreement: The photographer assigns all right, title and interest in the photographs to the broker. Read more…

Exclusive License Agreement: The photographer grants to the broker an exclusive license to display and distribute the photographs in connection with the real estate industry. Read more…


Submit Your Own Rules Roundup Question or Topic! Do you have a question or topic that you would like to see featured as a Rules Roundup article? We’ll supply the answers. Just send your idea to tips@northstarmls.com. We will use one submission each month and the winner will receive a $30 Caribou Coffee gift card!


Rules Roundup On Demand Want to check out older Rules Roundup topics? Click here to view an archive of previous Rules Roundup entries.

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