As you’re likely well aware, Minnesota is currently in the “Stay Safe” phase of the COVID-19 pandemic. Any businesses planning to reopen their doors are required to adopt a Preparedness Plan and follow the published guidelines from DEED, MDH, CDC and OSHA by June 29, 2020

The Preparedness Plan must contain certain items that you will need to incorporate site-specific best practices for your particular business operations surrounding health and wellness, social distancing, cleaning, sanitation and protection, and operations and communications with your sales associates, clients, and visitors in mind. Adapting your plan and policies to accommodate showings and open houses will be important in helping Minnesotans stay safe. 

Minnesota Realtors® recently released this handy guide of suggestions and considerations as we keep moving forward during this pandemic. If you missed any NorthstarMLS COVID-19 news, click here

Get the latest updates on The Wisconsin Department of Health Services gradual process of reopening, called the Badger Bounce Back, here

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With your NorthstarMLS subscription, you have access to the best tools that simplify business for real estate professionals. 

Did you know that there are over 20 Core Services? These are the applications and services that are included with your MLS fees at no additional charge — which include Matrix, ShowingTime, Add/Edit, Homesnap, Realist, Remine, Infosparks and much more.

Take a look at the redesigned NorthstarMLS Core Services Page — it’s easy to navigate and see the tools that are available to you. 

Here’s a List of All the NorthstarMLS Core Services

NorthstarMLS recently updated its lake and river names in Minnesota to the most recent from our data source: the Minnesota Department of Natural Resources (DNR). With this update, most changes were minor, with the DNR simply dropping the word “Lake” in some cases. For example, Lake Darling.

All NorthstarMLS listings in Minnesota with waterfront names were automatically updated where there was a change. Listings, saved searches, auto-emails and search controls have also been updated as needed.

Contact our Help Desk if you have questions or need help: or 651-251-5456 (1-877-251-5455). Our business hours are M-F, 8:00 to 5:00.

NorthstarMLS made two temporary policy changes to support agents and their clients during the first months of the COVID-19 pandemic. As businesses are adjusting and State restrictions loosening, those temporary policies will expire effective July 1st as follows:

    • Current temporary policy until July 1st: Showings may be suspended for any listing in Active Status as long as this is disclosed in the Public Remarks.
    • Return to regular policy effective July 1st: All Active status listings must be available for showings within 24 hours. If a property will be unavailable for showing for 24 hours or longer, it must be placed in Temporarily Not Available for Showing (TNAS) Status (or Pending if offer accepted and no longer showing).
    • Current temporary policy until July 1st: A listing may be placed in Coming Soon Status for up to 60 days.
    • Return to regular policy effective July 1st: A listing may be placed in Coming Soon Status for up to 21 days.
    • Transition: Any listing placed in Coming Soon Status before July 1st for more than 21 days will be allowed to stay in Coming Soon Status for the full length of time that you set. This will allow you to keep commitments made to your clients before the July 1st policy change.

Here is a handy reference flier of these changes.

We hope these temporary policy changes were helpful as you navigated new ways of doing business during the stay-at-home orders and ongoing health precautions.

If you need a refresher on Coming Soon Status, we have a resource section available on our website, including a quick chart that spells out the differences among Active, TNAS, Withheld and Coming Soon statuses.

Questions? Contact our Help Desk at or 651-251-5456 (1-877-251-5455). We are available M-F, 8:00 to 5:00.

Watch Now! Realist’s New Video Series “Realist Studios” 

Realist Studios offers a wealth of training videos and tips to help you take advantage of everything the new Realist (introduced this past March) has to offer.

In case you missed it, some of the new features include:

  • “Sell Score” uses CoreLogic analytics to determine the relative likelihood that a property will be listed for sale in the next six months. 
  • Display results for up to 3,000 records
  • Cards View – quick thumbnail view that displays a photo & a few fields of key info for each property
  • Favorites – add any property from any search to your saved favorites in Matrix 
  • Mobile responsive design

Watch Realist Studio Episodes Here

Webinar this Tuesday: How to Host One-On-One Video Showings with ShowingTime LIVE

You will learn how quick and easy it is to:

  • Set up your own listings for LIVE Video Showings
  • Select “LIVE Video Showing” when requesting an appointment
  • Add your client to the appointment
  • Automatically generate a private LIVE Video Showing link
  • Start the LIVE Video Showing with a tap and present the listing to your client

Tuesday, June 2nd
11:00 AM-12:00 PM

Register Now!

UPDATE: In-person open houses (Public and Broker) are once again available for scheduling on NorthstarMLS.

If you and your clients choose to schedule an in-person open house, it is still critical that you take precautions to protect your clients, the public and yourself. Please take a moment to review this letter from Chris Galler (CEO) and Susan Dioury (Legal Counsel and SVP) from the Minnesota Realtors Association. As they state, “you should consider adopting a plan that incorporates site-specific best practices surrounding health and wellness, social distancing, cleaning, sanitation and protection, and operations and communications with your sales associates, clients, and visitors in mind.”

Please also review Open House Considerations, provided by the Minnesota Realtors Association. This helpful document outlines practical steps you can take to help protect health and safety at Open Houses.

NorthstarMLS has made permanently available the “Virtual” Live Stream Open House types for those who prefer to conduct them.

We appreciate everyone’s understanding of the need to restrict Open House scheduling throughout the Governor’s stay-at-home order. It was instrumental in his decision to include Real Estate as an essential service.

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Experience Remine Pro’s Recently Enhanced Platform

Did you hear the news? All NorthstarMLS subscribers have been upgraded from the Remine Starter plan to Remine Pro as a core service — at no additional charge!

Remine Pro includes map-based, public records-enhanced property searches, unlimited contact information for prospecting, a fully integrated comparative market analysis (CMA) tool, that incorporates NorthstarMLS & off-market properties, a customer relationship management (CRM) system, chat and collaboration client portal tools, a scoring system that predicts the likelihood that someone will sell, integrated tracking, a mobile app and more.

Watch the Training Video below for a complete walk-through of Remine Pro

Stay tuned for live Remine training webinars this spring!

To access Remine, click the “Remine” link in the External Links box here on the Matrix home screen, or select “Remine” from the Home tab drop-down menu.

From the Minnesota Realtors Association Regarding Photographers

We know the question of photography has been one with much discussion and debate. Following additional discussions between MN Realtors® and the Department of Commerce, Minnesota Realtors® can confirm that, according to the Department of Commerce, photographers contracted by licensed real estate professionals are considered “critical sector” workers under the extended “Stay at Home” order.

MNR has asked if this determination will be posted online or if there will be documentation we can share. We are awaiting a response and will link to the most updated and relevant information.

The MNR COVID-19 FAQs have been updated with this recent information.

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NorthstarMLS Coronavirus (COVID-19) Resources Page Now Available

To help you to stay up-to-date NorthstarMLS policy changes resulting from the COVID-19 pandemic, we've created a central resource page. In addition to being a central location for all related NorthstarMLS news, you will also find links to other important resources for Realtors.

Go to — check back frequently for the latest news and announcements during this pandemic.