Rules Roundup: Showing Etiquette

Showing Etiquette


You’ve searched homes for your client on the MLS, now it’s time to schedule some showings. Already fraught with tension for the seller, and anticipation for the potential buyer, open houses can turn into a disaster or flop on the smallest incident. Here is some showing etiquette to follow — along with some plain common sense, to help ensure a pleasant house hunting experience for everyone involved.

  • Leave your business card in the house after the showing as a courtesy to the seller
  • Make sure you’ve confirmed the showing so you or your clients are not waiting or turned away
  • If the showing gets canceled or postponed, let the listing office know immediately so the seller can be contacted
  • Be on time
  • Use your own lockbox or e-key to open the property for a showing
  • Take your shoes off before you start the showing — a good sign of respect to the current homeowner
  • View the home together with your potential buyer — avoid letting them roam the home by themselves
  • Never allow buyers to enter a property unaccompanied
  • Honor the listing agent’s relationship with the seller and encourage the seller to direct all questions to his or her agent
  • Have a listing sheet ready with all the info of the property for buyers to easily refer back to
  • Respect you client by limiting your use of cell phones or computers to the business a hand
  • Don’t allow anyone to eat, drink, smoke, dispose of trash or bring pets into the property
  • Double check that all doors & windows are locked before you leave the property
  • Report any problems with the property to the Listing Agent
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